"Phil C is a credit to Rentokil"

Phil C is a credit to Rentokil . He spotted a leak in our roof which was very small but could have caused damage long term . he is easy to deal with and is very knowledgeable and informative also passionate about keeping those pests and termites away

"Satisfied Customer"

After learning about a problem I had with communication & one of Rentokil’s policies, a manager got back to me very promptly. Thank you for resolving my issue & hopefully you will take some of my ideas on board in the future.

"Rentokil is allegedly a big and…"

Rentokil is allegedly a big and efficient company offering termite control. Its website is full of glowing customer reviews but I have had a terrible experience. I had a rentokil termite inspection 6 months ago only to find I have a major termite infestation. When I called to arrange an urgent visit I was told by the call center person that I would hear from a consultant. After 6 hours of no call back I called again and was told by another phone person that they would email the consultant. The next morning still no reply. I called again and was told after making a big fuss that this phone person would investigate only to be told that the consultant they were allegedly contacting was on leave although none of the call center people knew this! I wasted 24 hours with this nonsense. Terrible customer service for a returning customer who obviously wont be returning. By the way the company obviously also lost revenue that would have run into the thousands.

"First rate customer support"

I spoke to someone I knew there, Ali Abdallah. Had an emergency and he organised a same day service call out for me.

A level above the rest, they should all be this good, can’t recommend enough.

"Ali Abdallah"

We have been dealing with Rentokil for many years now, our service technician Ali Abdallah has always demonstrated the highest of professionalism and commitment to his work. Ali is transparent and honest with his clients and has great customer service. True asset to the business.

"Excellent service"

Excellent service

"Ali Abdallah a dedicated professional"

Our Pest Control Technician Ali Abdallah is such a dedicated individual, and his continual professionalism and knowledge instils confidence in knowing our site is safeguarded. Overall Rentokil provides us with a great service, and they are very responsive to our needs.

"They drilled holes in our spa pipes,was…"

They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.

"Yearly inspection"

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146
Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in everything they did.
Due to weather only the inside areas were inspected and sprayed.
You should be very proud to have employees like them both.
Kind Regards
Gary And Margaret Morris

"Quick, Efficient and excellent value!"

Quick, Efficient and excellent value!