SWS Broadband

High-Tech Tools and Innovations
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71 reviews
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Customer Reviews about

SWS Broadband

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JOHN

5.00/5.00

"Highly professional installation"

Busy time for SWS with the rollout of their FTTP network but we were installed quickly, professionally with minimal disruption of cabling and fit. Network was provisioned within 30 mins and down and upload speeds into the router as expected for the 300mb service. A professional job all round, good contact by the sales and customer support team.

30/06/2023

Donald

5.00/5.00

"Great company with excellent customer…"

Great company with excellent customer focus … the ability to actually talk to someone when you need assistance is rare and most appreciated. We are based in a rural location where none of the major broadband suppliers could be prepared to provide us with a usable BB service. Well done SWS keep the good work and continue to provide a service that is both innovative and progressive.

02/06/2023

Amanda Hatchley

4.00/5.00

"I have been a customer of SWS for 3.5…"

I have been a customer of SWS for 3.5 years. There have been a few issues over the years but they have quickly been resolved. The SWS team are absolutely fantastic, nothing is ever too much trouble, they really do go that extra mile for their customers. Thank you SWS.

01/06/2023

roger garbett

5.00/5.00

"I opted for the government's gigabit…"

I opted for the government's gigabit upgrade as I live in a country village. I have been with SWS over 9 years & have always had good service from them. We are fed via a radio link & occasionally the atmospherics will cause it to drop out, but SWS always tell us & restore it promptly. The 2 engineers who installed our new B/Band were brilliant & didn't stop until it was finally fitted. Excellent service from an excellent company.

24/05/2023

Phillip Roberts

5.00/5.00

"So helpful cannot praise them enough!"

So helpful cannot praise them enough! I have never written a review anywhere before so I must be very pleased.

04/05/2023

Steve Pendlebury

5.00/5.00

"Above & Beyond Service. It's great to find a company that not…"

It's great to find a company that not only provides a brilliant product but actually has an excellent after sales service. The product, installation and value for money cost was beyond my expectation and I'm so pleased with all the team that had various parts to play. I will recommend SWS Broadband to all my friends & family..
Many thanks Steve

11/04/2023

Celyn

5.00/5.00

"Fantastic product and service"

Fantastic product and service, providing broadband where the other isp’s either don’t or can’t be bothered. Fast and reliable broadband, fast and highly efficient engineers and excellent customer service (which other company can you be on first name basis with the staff?). Would highly recommend to anyone.

17/03/2023

Salopian

5.00/5.00

"What can I say...."

What can I say..... It seems to be a company run by humans for humans. Ordering was so easy. Not one company in the country could install Internet for me..... until SWS came along. Whilst out for a walk a chance meeting led to a recommendation. So glad I followed it up. Installation was excellent and I have not had a single issue with SWS. The product is ideal for the Internet and Television such as iplayer and other catch up services. If you want good service you can't go wrong with SWS. The staff have real names......

16/03/2023

Peter Hawkins

5.00/5.00

"Fast reliable service and support"

The installation and day to day performance is very satisfactory - it is particularly gratifying to know a skilled technician will answer my call on the rare occasion I need this - not all broadband suppliers are set up to repond so effectively!
Certainly a 5 Star service, thanks a lot, PH.

08/03/2023

Nicky Knafel

5.00/5.00

"Just brilliant"

Living in the countryside, our BB started to lose speed. ISP could not be bothered! After speaking to a neighbouring farm who use SWS, we contacted them. I cannot thank SWS enough! They have saved my job, as I work from home and could not work due to issues with upload dropping to 1mbps! Excellent customer service, engineers fantastic! Thank you so much SWS! highly recommended.

08/03/2023
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