"Prompt attention over the weekend"

Prompt attention over the weekend

"Amazing customer service"

I cannot be any more enthusiastic about SWS and its customer service. The installation team turned up when expected and took great trouble to make sure the external installation was as discreet as possible. We had problems connecting via cable - but it turned out to be our cable that was at fault. Sam spent a good couple of hours with me on the phone to sort everything out. What patience! The internet speeds are great and we are more than happy with the choice to switch to SWS. Highly recommended.

"I moved to my new and remote property…"

I moved to my new and remote property on 21 December last year. SWS went over and beyond to enable connectivity for Christmas. Over the last 2 months SWS has worked with me to ensure I have optimised the configuration of all my equipment and has provided immediate and excellent support for all my questions. The service is outstanding and I will undoubtedly be a customer for many years to come. A great experience.

"Tech support very helpful"

Called the tech support to help me divert calls to my mobile,it was sorted out immediately without any problems
Thanks

"Highly recommended"

We've been with SWS for years, can't recommend them highly enough! We have lots of different lines and accounts which can really complicate things. Sam is an asset to the company, extremely helpful and patient with us. Thank you for all of your fantastic support.

"Fantastic service from SWS"

Fantastic service from SWS
Change of router was efficiently sorted by Sam over the phone
Hang on to Sam for as long as you can he is a great asset to SWS
Cheers again Sam
Bill Meek

"Quick reconnection"

We lost broadband service just after midday and rang SWS as my partner needed to work online. The very helpful guy at SWS checked that we were connected to the radio mast ok but needed to reboot the power to the box between the radio dish and the router. We did this and were back online within 3 minutes. Excellent customer service.

"Gigabit Broadband, where other providers wont even bother with"

The small Village I currently live has now has Gigabit capable speeds! none of the big providers care much for rural communities. Thank god for SWS

"Great service"

Great service. A very quick response to a slight problem

"Superb service and great people"

Superb, fast and proactive service from the helpful folk in this business, who have been providing my broadband for 6 years. Highly recommended