"Did a fantastic job"

Did a fantastic job. Very professional friendly team of heating engineers. Completed the job on time. Excellent value for money. Would definitely recommend and use again.

"Support provided during the warranty …"

Support provided during the warranty period was very poor

"installation went well but had to have …"

installation went well but had to have an engineer back after a couple of days to fix a leak, who attended very promptly

"Aura Gas"

Very good service from beginning to end, I would have given 5 stars but although the fitter was very proficient he was a little messy, but I would recommend Aura Gas as a competent Company and very competitive in the marketplace

"great service"

great service

"Very professional."

Initially a very professional installation followed, a year later, by an excellent service.

"Aura gas had a repetition of problems …"

Aura gas had a repetition of problems with my installation.In all 4 days was necessary to replace 8 tvrs and the boiler and to quality check the work.
I think AURA would be the first to admit this installation was a disaster.
I had to have the job completed by a certain date as I had visitors coming to stay.
At first the boiler was wrongly piped and had to be re-worked.
Not the tidiest of workers was the initial engineer.
I was very insistent when the job was not finished on time and AURA completed late on the third day My wife and I worked very late to clean up and get the house back to normal prior to the arrival of our guests.
My decor was damaged through fitting a room stat and although I was not charged the £42 initial charge for it, I had to spend more buying a larger one to cover the damaged wallpaper.
I repaired most of the damage to the decor myself as the job was going on and on and I needed it finished.
The Technical Manager at AURA did his best to recover the situation and for that I was grateful. All in all my new boiler installation was an unpleasant experience.

"Excellent service"

Excellent service. Work completed quickly and efficiently by 2 very nice friendly engineers.

"Hard working"

Hard working, efficient and courteous. Always arrived on time, and left only after making sure everything cleaned up. Amazing value, and a brilliant job.

"Good - but could do a little better"

Professional workmanship BUT some minor issues with minor damage to décor. Could have cleaned up more thoroughly afterwards.