"Good value hotel with free on street…"

Good value hotel with free on street parking in easy reach of city centre.

"Great stay good value "

Good communication a nice room met the housekeeper she was very nice and helpful. As there is no reception you get a code for the room, all worked as it should. Brilliant cafe along the docks road 10ish min.

"A Very Pleasant Stay"

Dear Customer Services.
My room was fantastic. Everything was brand new, including the lovely on suite bathroom at the Dockside Lodge. The entry codes that I was given were easy to use. The double bed was lovely and comfortable. The only negative was this. Regarding transport I had to walk to Sandhills Metro station at the weekend, about half an hour because the 136 bus did not run at all. There should be a bus service that runs at a weekend in a big city like Liverpool. The bus only ran for part of the day during the week. Simply not good enough for getting into the city without using a taxi. But my accomodation was first class. I give five stars for my accomodation. Well done on the accomodation and facilities. The kitchen was well appointed with items also. Thank you so much for a very pleasant stay. Kindest Regards. Leesen Moore

"The whole building stank of drains."

The whole building stank of drains.
I’d have rather slept in a tent.

"Great stay clean and tidy as long as…"

Great stay clean and tidy as long as you don’t mind no staff at the property which is no problem. The housekeeper was there at one point and she was very helpful.

"Left the premises due to the dirt and…"

Left the premises due to the dirt and smell of the accommodation, have emailed both booking.com and the dockside but no response yet from them. I have requested a refund for the 2 nd night but would prefer not to pay anything for what was a horrible experience.Please look into this matter and get back to me ASAP, thank you

"Me and my wide had a great night's…"

Me and my wide had a great night's sleep at this hotel.. great facilities.. nice room and very clean comfortable bed... we had room 16.. would recommend this hotel for a budget stay in Liverpool

"Not a good experience"

Room was not cleaned when I arrived. Wet towels on the floor, poo in the toilet, used bedding.. had to sleep in it.
No response until it was almost midnight. They cleaned the room the 2nd day but that night the alarm kept going off keeping everyone in the building awake.

"Excellent value"

Excellent value. Clean, comfortable and well maintained. The only niggles were the hand basin tap which projects water at you in a stream over the edge of the sink (a change of tap might be a good idea), no additional security for the door to the room like a door chain and the upper landing light in the stairwell only switches the light on when you reach the top of the stairs.

Would stay again the next time I am on a night out in Liverpool.

"There are false fire alarms beeping on…"

There are false fire alarms beeping on and off 3 times in a row during midnight. It disturbs my little one sleeping schedule