"Excellent service"

Great support team, who are very efficient, knowledgeable and friendly.

I appreciate all they do for us :)

"I am not yet convinced the service is a…"

I am not yet convinced the service is a good fit for me and only about half of my support queries have been successfully answered. I also find the constant need to review the service as I am doing here to be over the top and annoying.

It would make more sense to get my review after I have used the service for a bit longer. Hopefully, my opinion will change and I will be happy to continue with the service.

"Knowledgeable"

Knowledgeable, helpful and very quick to respond to my query. Thank you!

"Just starting our relationship but great experience so far"

Just starting our relationship with Employment Innovations. Very professional and easy to deal with. Helpful team and seamless set up. Great communication.

"Had exactly what we needed and answered…"

Had exactly what we needed and answered our questions quickly and on topic.

"Employment Innovations satisfaction"

EI are always quick and responsive to our HR queries. I often feel I ask a lot of questions, but they are always very helpful and supportive. It is vital to our business.

"Thanks Chloe"

Chloe has been super responsive and helpful with advice.

"We only started using EI in June this…"

We only started using EI in June this year. Aaron has helped us out with any questions i've had & been very patient with us.

"Able to achieve a tailored solution"

We have been working with EI over time to achieve a tailored solution for our organisation as some of our EA T&C's are quite unique. EI staff have been great during this process and have been happy to meet with us on a very regular basis to work through payroll issues to achieve a workable outcome for all concerned.
One of the key features that drew us to the EI product was the rostering module which has completely changed the way we worked from rostered shifts, to approved timesheets, to correctly paid employees. A vast improvement for us...
We found the EI focus on really understanding our EA's and building the initial setup from their review a real comfort - and with a few extra tweaks along the way, we now have a much easier to use and more accurate payroll system than we have ever had in the past.

"Best go to service for Bookkeepers and BAS Agents"

Excellent Service. It's a great resource - the information provided by the team is current, simply explained and to the point. I highly recommend this service as a default for anyone having to deal with HR and payroll.