"Shawna"

Shawna. She was very knowledgeable and did an awesome job navigating me through

"People are great"

People are great, very helpful and experienced. would highly recommend there services if needed.

"Great"

Personal touch

"Definitely Worth Using ECR Services"

Using Elder Care Resource Planning was one of the best things we did when applying for Medicaid for my mom. After our initial contact, we set up a meeting to discuss what we needed and whether ECR could help us. When we discussed the price, I was thinking it was a bit of money but after everything we had to go through, it was well worth every penny and will definitely use ECR again if needed.
Shenita was assigned to our case. She was wonderful. Always responded to phone calls and emails in a timely manner regardless of what inquiries we had. After pulling all documents that were required, she went to work. It took a while to finalize everything but she continued to work until it was completed. She was the contact person so we did not have to be in contact with social services. I would probably still be trying to get everything finalized. When applying for Medicaid, it is very intimidating. Especially if this is your first time and our social services system is not the greatest. There is much to be desired and don’t receive much help from them. We’re just happy we found ECR online.

"5 STARS!!"

5 STARS!!! My sisters and I were in tears trying to figure out how to get dad the long term care he needed. Shawna, at Eldercare was extremely knowledgeable and experienced. We put our worries and trust in Eldercare and it was the best thing for us and our dad. I could reassure dad that he would get the medical care he needed and that his finances were protected to care for mom. We will definitely use Eldercare again if needed. It was worth it!

"So helpful!!!"

What a relief it was talking to William S. I am so happy there is a friendly voice to talk to about all of my concerns. If you don't know where to start with Medicaid, this is a great start. My mother is 72 and disabled, she just moved in with us and it has been an extremely stressful experience to feel like I can never catch up with the long laundry list of things we need to do to make sure she gets the care she needs. William was a wealth of knowledge, answered all my questions throughly and had some really helpful insights. He also supplied me with email backup of places to reach out to for aging assistance and medicaid planning. Knowing that I have someone I can reach back out to for questions is so reassuring. I will say he sounded like an auctioneer on the phone the way he moves through benefits and ideas quickly but to me it seemed it was just because he has so much knowledge to share in not a lot of time! Thanks!!!

"Very Upsetting Speaking with William"

Absolutely devastating talking to William! The thought of my mother or father (who are both in their 80's) speaking with him chills my blood...and, really, I am not exaggerating. I am a former social worker now attorney who has worked in the healthcare field for several years. William kept cutting me off, wouldn't let me finish a thought, was very patronizing and, frankly, upsetting. I actually had to tell him that I was going to end the conversation because speaking with him was so upsetting. I would ask a specific question and he repeated an answer a couple of times to something I did not ask.
I would encourage anyone who is seeking assistance for their parents to be with your mom and/or dad when making all calls; our parents need advocacy and deserve to be treated with dignity.

"They're exceptional"

At the point of needing their services, most people are in a tough spot. So are we. It's a lot of information to wrap your head around, and it's a lot of emotions to process. They were thoughtful, informed, and empathetic, exceeding all of my expectations. I can't imagine where we'd be without finding them. I spoke with Michael and Margaret, and they were fantastic.

"Got me to where I needed to be"

A few pot holes but all and all everything worked out well and came through in the end and now receiving what we worked for.Thank you Eldercare Resource Planning

"As I have said to Bambi"

As I have said to Bambi, she was helpful in guiding me to our goal as what or what not was to be reported. We ar with her help.e very pleased