"Great!!!"

Great!!! Thank TFL

"Everything was just the way it should…"

Everything was just the way it should be!

"Je me suis régalé!"

Je me suis régalé!

"Très déçues de ce site"

Très déçues de ce site, aucunes réponses par mail ni par téléphone.

"All done efficiently and…"

All done efficiently and straightforwardly

"I had some problems actually picking up…"

I had some problems actually picking up my tickets.

"Rapide et efficace"

Rapide et efficace

"I accidentally made the purchase twice"

I accidentally made the purchase twice, they did not refund my second purchase, after we’d been on the London eye, we were refused access to the river cruise as at 12:15pm we had apparently missed the last slot of the day

"Easy fast efficient no problems"

Easy fast efficient no problems

"I’m very upset because I booked three…"

I’m very upset because I booked three tickets for SEA LIFE London Aquarium - London Eye + Madame Tussauds + Sea Life
Date of reservation Saturday, December 28th 2019 - 3:45 pm (Start : 3:45 pm)
Adult: 2, Infant : 2.
I went for Madame Tussaud at 3.35pm but they said we close at 4pm. Then I went for London Eye via taxi but they said your tickets are not valid but after sometime manager came and said your tickets are fine and you can go ahead.
Unfortunately there was also a long queue and cold waiting for me there with two infants.
They were bothered by long queue and they were scared so we couldn’t enjoy there.

I’m therefore requesting you to refund me money so that I can feel grateful to you.
Thanks in advance
Faheem Ahmed buriro