Vintage Winders

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224 reviews
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Customer Reviews about

Vintage Winders

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Steve Halstead

5.00/5.00

"Highly recommended "

Very pleased with the service I received . Leon managed to source a very rare new old stock part to fix my vintage Rolex . Can’t thank them enough as the watch had huge sentimental value . Come highly recommended .

18/12/2024

shirley evans

5.00/5.00

"Really pleased….."

Really pleased with service and repair to winding mechanism carried out. Work completed within timeline and emails sent on progress. Would recommend.

18/12/2024

customer

5.00/5.00

"Top Rate Professional Service"

I sent Leon my vintage silver Rolex for service and a new plexiglass crystal. Excellent communication. Very reasonable quote and the work was completed within the estimate timescale. Thoroughly recommended. My 100 year old Rolex is ticking away nicely and keeping excellent time following Leons' work

17/12/2024

Jilly

2.00/5.00

"Totally unprofessional Company…"

I had my Rolex serviced last December with this company. They had it for approx 6.5 weeks. When I got it back it worked well for just over 2 weeks and then the old problem began again. I contacted Leon but was told that I needed to have my watch on a self winding over night. Not the case according to Rolex. I put up with the problems but after a few emails backwards and forwards I posted my watch back. It was obvious Leon did not want to look at the watch again. It was still under guarantee. Although in the last 12 months my watch has been with Vintage Winders for 4 of the 12 month period.
After 7 weeks I came back from holiday to find my gold Rolex in a box outside my front door. No correspondence from Leon at all. I will definitely not use or recommend this company to anyone. I treasure my watch and expect better from a company professing to be professional..
Think again before using Vintage Winders
In response to Vintage Winders reply
I was not informed how long a service would take. After 5 weeks I emailed Leon as I had heard nothing and this was his reply "It’s in the queue, I’ll let you know as soon as we’ve inspected it."
I was advised that once it had been repaired it was subject to a "4 day test"
not 2 weeks as stated in the reply
Why I wasn't contacted to tell me my watch was ready still hasn't been addressed. I could have told them not to post the watch as I was on holiday. I did get an email from Royal Mail which I was unable to open as I wasn't in the U. K.
As I have also explained to Leon on many occasions I wear my watch everyday and for more than 10 hours.
The bottom line is the watch was returned last year when it hadn't been tested thoroughly and not properly fixed.
Poor experience

15/12/2024

John Martindale

5.00/5.00

"I had been looking for a vintage Rolex…"

I had been looking for a vintage Rolex from the year 1946,when l came across the Vintage Winders website. Everything that I read reassured me that this was a company to be trusted,and I have not been disappointed.
Not only did they have a watch from 1946,but it was just what I wanted in terms of appearance and excellent condition.
As with other reviewers I found Leon a pleasure to speak with ,very patient in giving me advice and overall very friendly and helpful. A first class experience and can certainly recommend Vintage Winders.

08/12/2024

Alkan Omega

5.00/5.00

"Use these guys - they are terrific!"

Leon was very helpful - before, during and after the watch services and repairs. They were a vintage Rolex Oysterdate and a Certina DS-2. He and his team really know their stuff and do a beautiful job. They are also the least expensive watch service that I have come across, using proper parts (eg the Rolex crystal with the date bubble, etc). You can tell that they are craftsmen with a love of horological quality. A friend put me onto them, and I was not disappointed. They were also quicker than Omega, Swiss Time Services etc, another bonus!

17/10/2024

Mike Oldmeadow

5.00/5.00

"I came across vintagewinders after…"

I came across vintagewinders after searching extensively for a reputable company that specialises in Rolex watch servicing and repairs, most importantly the company had excellent reviews. I’m so grateful to have contacted Leon who is very courteous and friendly, with his expertise and extensive knowledge in the field of Rolex my old rolex watches were revived and returned back to me in stunning showroom condition with a years warranty, a fantastic service.

10/10/2024

Peter De-Wit

5.00/5.00

"I purchased my Rolex 1978 vintage date…"

I purchased my Rolex 1978 vintage date just 11 months ago from Leon and have to say it’s accuracy is remarkable I’ve found the sweet spot for this watch.
So I wish to thank Leon again for this gems performance over the last 72 hours this watch averaged -2.33 seconds a day, so at 8:00am I place my watch on my watch winder for 5 and a half hours then I wear my watch for 6 hours after this I store my watch face down in its box until the morning and repeat.

26/09/2024

Martyn Hughes

5.00/5.00

"Vintage Rolex restoration "

Searched for some time to find someone who could assist repair of my grandfather’s old watch and Leon was thankfully able to help. The watch came back much better than I expected and was well worth the wait.

19/09/2024

Kenneth Gill

5.00/5.00

"My first contact with Leon provided me…"

My first contact with Leon provided me with assurance that the work needed to mend my watch would be carried out to a high standard; he talked me through the steps that would carried out throughout the servicing procedures.
An extremely knowledgable and friendly gentleman.
I was contacted by Leon upon receipt of my watch, he discussed the work that needed to be done and gave a quote.
The work was carried out in a timely manner and watch looked lovely upon its return. I could not fault the service i was given and would not hesitate to recommend Leon's services and attention to detail.

16/09/2024
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