"This company seems to be a scam"

This company seems to be a scam, ordered a bed through - Crazypricebeds (sister company) and they have taken the money but not delivered (order placed 4th November), can’t speak to anyone on phone, social media doesn’t do customer service. Email only and no response on the 4 emails sent.
Do not waste your money or time

"DO NOT ORDER FROM THIS COMPANY"

I placed my order on the 24th November and have heard nothing since. As like everybody else I have emailed twice to see about the delivery date and received the automated email "We are currently going through some changes.........." No contact tel number. I originally placed the order with Crazy Price Beds and on trust pilot they have good reviews if I had known this was the same company, I would not have placed the order. Absolutely disgusting customer service experience. PLEASE DO NOT USE.

"AVOID AVOID AVOID"

If I could give 0 stars I would.

*CRAZYBEDPRICES* - SAME COMPANY

Useless, scamming company, seems to have got a lot of us this Christmas. Horrible, vile people to do this. Everyone please REPORT them otherwise these reviews are basically useless.

NEVER USE THIS COMPANY

"DO NOT ORDER FROM THIS COMPANY!"

DO NOT ORDER FROM THIS COMPANY!
I wish I’d seen these reviews before ordering. I ordered 2 beds on the 23rd of November and finally today I’ve had a delivery - of one bed. Keep emailing the company but just get an automatic reply. Does anyone know a way to contact them?

"Really wish I could leave NO STARS!"

Really wish I could leave a no star review. I was really excited to order my daughter's first big girls bed, which she chose herself ready for our new house. And I was pleased with the price and the order process. That was on 4 November, and since then it has gone downhill. I have emailed numerous times, having now received three different automatic replies, explaining problems that I was understanding of, but absolutely no reply about my order. I've tried calling, and that just tells you to email, throwing you in to an endless and hopeless loop.

What is most frustrating is that this company is now in administration but still actively marketing, knowing that (at worst) orders will never be fulfilled or (at best) orders will not meet any kind of reasonable or advertised timescale.

Really understand all companies have problems, and it is a tough time right now, but please be compassionate and let people know where they stand, not leaving them in limbo holding out for hearing back or seeing their order they have worked hard to pay for. And please stop allowing orders to be placed until you have sorted your problems out.

My order ID, for what it is worth is: 1000114300

"An atrocious company to deal with"

An atrocious company to deal with,
Can't call them. I can only leave a message on an answer machine that they don't reply to. Don't reply to emails, which is the only way to contact them, again, no reply. If I could have avoided given a star, I would have. A bunch of cowboys running the worst company I've ever dealt with.

"Not reliable or trustworthy"

I ordered a bed and mattress from them in good faith. The bed was delivered but the side panels were grey velour and the top and bottom were not only a different colour but were black faux leather!
The mattress price was refunded but without any explanation.
I have sent 5 emails explaining this but have not had a single reply the last mail explaining that i want to return the bed.Use this company at your peril!

"This WAS a legit business, BUT NOT ANYMORE!!!"

After glancing quickly at reviews of crazy price beds, which a trading name of Sleep Design, online, I ordered a bed.
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The reviews on uk trust pilot/trustpilot. Com/reviews.io, ALL showed reviews of 4 or 5, plus Top Cash Back website gave them 5 out of 5.
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I receiving an email saying they were having trouble with their couriers the day before my delivery, I replied saying "thanks for the update" as they said I should receive the bed within the next 72 hours.
Then I was then sent another email from them saying they have a "severe IT outage on 23rd October and are working tirelessly to restore access"
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So I went back online and actually looked on TRUSTPILOTS reviews and it looks like this was a legitimate business up until 2018 and getting those 5 star reviews.
But since the the reviews are nothing but DREADFUL, with everyone complaining about them.
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So as soon as I realised this, I went onto PAYPAL to try regain my money, so now I'm going through that process and the seller has until 15th December to talk to PayPal.
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I hope you read this before you buy from that SCAM COMPANY!!!

"Only Part of Order Delivered"

I ordered a bed frame from CrazyBedPrices which was delivered but the two mattresses I ordered have not & like the other reviewers can not contact the company & have not received a refund which amounts to almost £500 :(

"AVOID LIKE THE PLAGUE"

I've recently ordered a bed also (8th Nov 22). Had no further follow ups, delivery confirmations or had a response 2 my emails. I think this may be a scam company which goes under several guises, 1 of which I used called CrazyBedPrices! Now usually my 1st rule of thumb is that if I'm ordering from an unknown brand or to cheap to be true site is to check if they have a phone number. My bad!!! Broke my 1st rule. Tried to contact on messenger "we don't use this for customer service, please email us on ......". So send email "on 23rd we had a catastrophic I.T issue and email replies are lightyears away". So all methods of contact result in an auto response saying they can't help right now. AVOID LIKE THE PLAGUE......too late for us who originally missed the red flags!