"Absolutely love my magicook pro"

Absolutely love my magicook pro. It’s the bee’s knees but sadly after sales care could be a bit better. Have sent my magicook pro back for warranty purposes, not to realise nor to be told it would be over a 5 weeks before I was to receive my magicook back (as now froothie’s service technician/s is/are delayed :-/ Warranty claims in my experience have been a pretty straight forward process but not this one. Still haven’t got a reply from my last email sent Thursday last week (27.06.24)

Edit- 5 days later I let you know I dropped the parcel off?! That’s utter BS! I dropped it off the same day and your records would show me sending the tracking number through on 18/06 for a 13/06 drop off. As for the delay, nothing was mentioned until I reached out and said, hey the parcel is now with you, how long will repairs take. A simple apology would have been fine but clutching at straws trying to justify the time this took (still haven’t received the power cord 23/06) is well below par. I can’t say I’d be recommending you to anyone after this, thanks

"Great customer service and fast…"

Great customer service and fast dispatch and delivery of item.

"Excellent Services"

Provide good and fast services.

"Problem Understood and Solutioned"

Call centre understood problem and offered a solution (repair) which was processed very quickly.

"I am very happy to have it."

The machine arrived promptly, it is easy to understand and apply for someone who has never used a machine like that, it can cook amazing things. I am very grateful for it for less than half price of other machines.
Two things I would wish for: a handle to be able to work with the mixer better. And more recipes!
Thank you!

"To good"

Ordered on Sunday night ( in NZ) was shipped from Oz and in my hands by Wednesday... Legendary... Was exactly as described and super easy to use

"We recently purchased an Optmum G26 and…"

We recently purchased an Optmum G26 and are very pleased with the product. An excellent smoothie maker and very good value.

"Froothie Optimum 9200A, still under warranty broken and never replaced or repaired "

My blender stopped with a big noise and spitted pieces of plastic from the bottom. After 3 months emails, videos , photos etc the Australian Froothie assistance ended by saying that the blender is ok it's just a matter of "bubbles". They never inspected my blender ! Can you believe it !
This is the real Company soul
if a problem occurs...it's your business

"Best blender we've owned!"

Great product which makes amazing smoothies! Have had a number of Nutribullets over the years that kept breaking so bit the bullet and brought a Froothie whic has been awesome, 5 year warranty and love that you can easily get replacement parts if you ever need them!

"I've made my bread and butter "

I've made my bread and butter and am very grateful that my optimum blender has powered through with ease. Thankyou Froothie for coming to the party.