"Great Sevice delivered as promised and…"

Great Sevice delivered as promised and product exactly as described. Fits perfectly and extremely secure to ensure that thieves have a very difficult time stealing my tools

"This box is a true strong box and I…"

This box is a true strong box and I hope the smooth running of the drawer continues for a very long time

"Ordered 2 van vault locks on 6th Oct…"

Ordered 2 van vault locks on 6th Oct for next day delivery.
Still waiting, 20th Oct now.
Emailed them to ask what's going on and got a standard reply saying its due to Covid.
Sorry not buying that excuse.
Very poor

"Goods received on time as promised."

Goods received on time as promised.

"Had order confirmation but no item…"

Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accepting calls and taking 7 days to respond to emails. Avoid at this present time!

"WE SPOKE TO 3 STAFF MEMBERS NONE VERY…"

WE SPOKE TO 3 STAFF MEMBERS NONE VERY HELPFULL AND WE WHENT ELSEWHERE

CAN YOU PLEASE ENSURE MONIES HAVE BEEN REFUNDED

"Ordered a van vault on a Tuesday at…"

Ordered a van vault on a Tuesday at 11am, received an email the next day to say it had been shipped. Friday that week came and I had not received anything so on Monday the next week I phoned them only to be told that they were out of stock and I was on a waiting list that could take a few weeks. No communication to notify me of this or that my order wasn't really shipped

"Where are my items?"

Over two weeks since I placed my order and despite it supposedly being next day delivery, I’m yet to receive it. Also, I haven’t received an update, reason or apology for the delay.

"Excellent customer service"

Although there was a problem with the delivery of my purchase, totally not van vault’s fault, I can rate this company five stars, when I rang to query the arrival the gentleman I spoke to was so helpful and courteous and quickly sorted the problem out. Thank you Van Vault 😊

"Fantastic quality locks excellent…"

Fantastic quality locks excellent service fast delivery highly recommended also both sets of keys work both locks so I only have to carry one excellent