"The finished product was very nice"

The finished product was very nice! And I received it before I thought I would.

"Very disappointed"

Very disappointed. Item was received damaged. When I Contacted to return item I was told item was not returnable. Cradle mattress was not stated as non-returnable or as a customized item. To me, customizable doesn’t come with multiple options. Very disappointed!!

"Best customer service"

Nicki was so helpful with my order(s). I had placed a personalized order on 1/5/23 and found out later that the name was spelled differently. Thinking it was too late to cancel the original order, I placed a second order on 1/19/23 with the correct name. Nicki contacted me because I had indicated that the order was a gift and it was being sent to my home address. I thanked her for catching my mistake, gave her the correct address and mentioned the problem with my original order. Nicki not only got my original order cancelled, but, since I had mentioned the mistake with the original order in my gift message, she let me change that too. Her attention to detail was impressive and customer service was outstanding!

"Never received order"

Never received order, never received response on when someone to would call to receive payment.

"Love these stools"

Love these stools!
Great gift for all the newborn babies in my family. My girls got them from someone when they were born. They still love them and are 20 & 22 years old! They sit on them at the living room coffee table eating dinner.
Highly recommend !

"Excellent product, excellent service!"

the custom mattresses I ordered for my twin granddaughters’ bassinets were perfect and arrived before I was even expecting them to!

"Shipping takes too long and no one…"

Shipping takes too long and no one responds to emails.

"Disappointed that the protective cover…"

Disappointed that the protective cover on the mattress is such a crinkly plastic material. It makes alot of noise just putting the fitted sheet on. Also, I know it said on the box to be careful when opening with a knife. Nonetheless, I accidentally cut a small slit in the mattress. This could easily be avoided by packing product differently by wrapping or tieing the product so that it isn’t pushing up against the inside of the box. Appreciate the fact that I could order exactly the size I needed and it does fit precisely. Order fulfillment time was also perfectly acceptable.

"great customer service!"

We recently moved, so when I ordered a mattress for our crib, the old address was placed on the order. I call when I noticed it, the operator that answered the call was able to change the address right away. The mattress fit perfect. The shipping was very quick. Thank you.

"Order was wrong"

Order was wrong. I ordered 3 bean bags in three different colors. I received the same color for all three. Still waiting on resolution.