"Good theme"

Good theme, nice customer service.!

"Best shopify theme with out of world…"

Best shopify theme with out of world support team.
Nothing beats them. Their service is excellent.
Our conversion increased since migrated from magento to shopify and we started using their theme. 😃👍
Thank you guys!

"The Shoptimized team is extremely helpful..."

The Shoptimized team is extremely helpful and responsive to all inquiries I've been sending in. Helping with simple clarification, fixes, and code to continue optimizing their theme.
Thanks to PJ and his team for the help and prompt responses. Keep up the great work! Happy customer.

"Good Experience with Shoptimized Theme and Shoptimzed Customer Support Team"

Shoptimized sells a Shopify Theme and other products such as Speed Boost Ninja, and Up Lift Hero.

They are not an eCommerce store as such and as far as I know, they only sell digital products. I mention this because some of the reviews seem to think that Shoptimized is a Shopify eCommerce store when it is not.

Shoptimized is also unrelated to Shopify the eCommerce platform. Shoptimized is another company entirely and may be considered a 'third party' provider for stores that use the Shopify platform.

I am using the Shoptimized theme and find it very good. It did take me quite some time to learn my way around the theme because I'm new to Shopify anyway.

However, whenever I got stuck I asked support for help and they got back to me within a few hours.

They either suggested what I should do or fixed the issue. They are very friendly, polite, and helpful.

One thing I did find amusing was that the support always answers as one person - PJ Guerrero. I'm not sure if this is a real person but I do know that there is more than one customer support person.

In any case, I am very impressed by Shoptimized and the customer support team.

I guess that the theme could be made a little more intuitive but I'm unsure if Shopify itself puts boundaries on what can be designed by companies outside of the Shopify system.

I also like the emails by Bradley Long, the owner of Shoptimized, he always has good suggestions for improving your store (with a bit of a plug for his own products too of course!).

"Shoptimized Continues To Earn My Praise."

I purchased Shoptimized a few years ago and is the only theme I have been using. There are many options on the market when it comes to themes...paid and free. And, while many may offer bundled features, etc., I am not willing to risk giving up the level of Customer Support that I have obtained from Shoptimized. I rarely have the need to ask for assistance, but when I do, they have always come through and provided a solution when possible.

So, if you care about your after-the-purchase support as I do, I can honestly claim that you won't be let down by Bradley Long and his team.

Having the right tools will get you to the finish line faster.

"Great theme, great support"

I've used the Shoptimized theme on 3 of my websites for the last several years. It's extremely easy to use, looks very professional and best of, converts. Another thing I like is the theme never breaks. In all these years, my websites have never been "down" or experienced any display issues. The theme just flat-out works and works well. I highly recommend it to anyone using Shopify for their e-commerce store.

"Wow, such a great customer service experience!👌"

Wow, such a great customer service experience! Not only did they help us get our website super optimized, but they really have been fast in responding to all of our customer service needs, and overall we are happy. Would highly recommend this theme for your Shopify store. Stop sleeping!

"Shoptimized is by FAR THE BEST!"

Not only I've saved A LOT of money in monthly/ yearly apps subscriptions - it did surely increase my CONVERSIONS! ++Superb support whenever I raised a ticket, I always get a response within 1 hour to 12 hours, they never exceeds to 24 hours which is GREAT.

Tried any other themes though but I was never satisfied.

"I rated this company as 1 star because…"

I rated this company as 1 star because there wasn't a lower rating....i ordered a pressure washer through them and they took the money out of my bank account and I never received the product..i have written 2 e-mails to them and still haven't had a response the 1-800 #for customer service is not a working number..this place is a scam!! Please don't throw your money away like I did..im very discouraged!!!!

"SCAM"

I bought a product for $108 with faster shipping. I only get copy paste responses in the emails. I never got my product or my refund. This is a SCAM. Reading these other reviews it seems this website is not responsible, but the people they allow on their website, but even so they should be responsible for who they allow to sell on their site. It is no excuse. If I can get my refund or my product or at least some sort of help from this website I will take this review down and replace it with a better one once the company takes responsibility for what’s happened to me as well as what seems to be many others. My email is smileyface23642@icloud