Smartboxmovingandstorage

Business Services
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125 reviews
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Customer Reviews about

Smartboxmovingandstorage

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Todd

5.00/5.00

"Made moving easy with out time bombs!!!!"

Never rent a uhaul again!!!!!

13/02/2016

Jacolyn

4.00/5.00

"very happy, just one unit needs to be a little larger so dont need two."

Great great response on quotes and delivery - very next day. When received smaller than anticipated, but don't need 2, so a little larger would be just awesome. Web and office personnel exceptional. Would recommend thus far only had for about a month. Need to open for waterproofing check since snowstorm in Colorado.

11/02/2016

Doug

2.00/5.00

"Not what i expected"

The concept is great. But. The driver who dropped off my boxes gouged huge scars in my driveway by dragging the boxes into place instead of picking up and moving them with the forklift. And he didn't check to make sure the hardware would actually close and lock. So after a 14-hour day of moving, I had to leave the boxes unsecured on a Friday night because everything was an inch and a half off. To their credit, two guys came out the next morning to move the hardware so I could lock the boxes. They took photos of the damage to my driveway, but I've never heard back about repairs, a discount, nuttin'. The boxes are locally made, and the Dallas franchise is relatively new. I'm betting they'll get better and building and handling them. Make sure the boxes actually close and lock correctly before you let the delivery guy drive away.

10/02/2016

Lisa

5.00/5.00

"Excellent service!"

Arrived on time, friendly and helpful!

25/01/2016

Torrence

1.00/5.00

"No support"

I have called several times to have someone acknowledge the holes that were in the side of the box that were left open where screws once were. During the rainy weather I had to buy bolts and nuts from a hardware store to plug the holes to keep my belongings from getting wet. I still haven't heard back from Smart box and the box was dropped of at the end of last month.

21/01/2016

Mary Ann

5.00/5.00

"Excellent service and excellent product!"

From the time we found Smartbox online to the time we had one delivered, the experience has been outstanding.

21/01/2016

Terri

5.00/5.00

"Impressed so far!!"

The folks I dealt with on the phone when placing my order and scheduling my Smartbox to be dropped off were very helpful and courteous.
The gentleman that delivered and picked up my Smartbox was very pleasant, polite, knowledgable and helpful.
I still have my boxes in storage, but am confident of the same service when I get them delivered to my new location.

20/01/2016

Linda

5.00/5.00

"SMARTBOX, SMART Solution"

Less than most storage company charges, ability to pack your own box, have it moved to storage, then order it delivered when you need it. Smartbox saved me hours of worry about how I was going to make a move that basically left me homeless for 6 weeks. (Don't worry, I stayed with a friend.) When I could finally get into my apartment, the boxes were delivered when I wanted them. Their system worked incredibly for me! Happy, friendly, personable people in all my contacts from customer relations to the delivery guy. Thank you everyone!

16/11/2015

Aidan

5.00/5.00

"Amazing punctual polite service."

Tony, who came out to deliver and then pick up the filled boxes a week later was amazing. He answered every question I had, advised me how to pack and much more. So far absolutely loving the service..I had a month in between houses so it made perfect sense to do this rather than hire multiple trucks to take everything in and out of storage.

26/10/2015

John

5.00/5.00

"Can do!"

Over our expectations and pleasant to work with. At a stressful time in our lives, moving and trying to downsize it was pleasant to dealt with a provider that seemed to always say we can do that and to be helping us with direction and advice that would benefit us.

Very worthwhile and reasonably priced. We had budgeted more $ but they actually delivered 3 boxes, saying we could return it if we didn't need it but we did and they were still less expensive than two other options!

26/10/2015
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