"Great option for urgent short term needs!"

Great option for urgent short term needs but will likely use again for longer term. The delivery and pickup went smoothly and our preferred temp location for the box was accommodated. Delivered on Fri, picked up Sat as planned. skilled & super nice people!

"Great Service"

Communication and service was fantastic. My only drawback was the claim a single container could hold a "one bedroom apartment." Not true. My bed took up half the container. I had to sell my sofa. If you have a one bedroom apartment - get two!

"Moving?? This is the best way to go!"

In addition to reading the reviews on Yelp, I was blown away by not only the reasonable price but the customer service (from scheduling the units to delivery). If you are looking for a great way to store your items prior to moving, these folks are the ones you want. All the cost were fully explained up front, the delivery driver showed up when then said they would, the units are nice and clean...all around an amazing experience!

"Great company"

Start to finish no problems whatsoever great company. Extremely professional kind courteous.

"Not Worth the Headache"

This company SUBS out all services and will not tell you up front. They will not accept responsibility for any mishaps during the process of moving your possessions.

Once your credit card is charged UPFRONT - all communication ends and their Customer Service is non existent. They cannot meet their own deadlines in their contracts and will argue with you about their many operational and customer services issues without accepting any responsibility for their set expectations.

If it seems too good to be true, it usually is.

"Smartbox"

Very reasonably priced, easy delivery and helpful customer service! I would highly recommend Smartbox to anyone looking for storage or moving containers.

"Seattle team is fantastic!"

Brian runs a great franchise. Very efficient, friendly and coordinates with customers. Had 2 containers brought and place perfectly. Brian called to confirm placement. Was very flexible when we needed a pick up date/time.
Phone customer support has been spot on as well. So far, very positive experience.

"Great Delivery Service"

I had an exceptional experience with the Smartbox Driver. He was totally detail oriented in the way that he lined up the boxes. He made sure that I had enough room on all sides, and even moved a few things to make it fit well. It's really helped in packing them. When I offered a tip, he refused. I would most certainly use Smartbox again, just based on this initial experience.

"Great price and service"

We checked around and determined that Smartbox had the best program - especially, since they store the boxes inside and had the best prices.

"Delivery, placement and pick up of the boxes ran very smoothly."

From ordering the boxes by phone and email to prompt delevery and pick up the folks involved have been most helpful and polite. At this point, the boxes have not been returned thus I am hoping all furniture stored will be in the same condition as when it was stored. Am grateful to the company for responding quickly to my "cry" for more boxes the day the movers were here! This has been the only drawback with using smart boxes...they are somewhat smaller than the movers and I expected. At this point, am not sure if the movers packed things as well as they could have (I did use a moving company for this project!) as they filled each box. They were told that you should be able to fit one room in 1 1/2 boxes. I also had several pieces that would ot fit in the boxes...that was surprising. But, all in all, I have been pleased with the service at this point.