"Great customer service"

Great customer service! Very helpful!

"I was sold and ill fitting pair of FEIT…"

AVOID GARMENTORY I was sold and ill fitting pair of FEIT shoes (after some research they were mislabeled as a size 7 when in fact there were a size S which fits sizes 5-6). I returned them, then they were deemed by the third party vendor as having scuffs. We went back and forth online and came to an agreement that I would be refunded less $50 for the vendor to have the shoes taken to a cobbler to polish the scuffs out. I had already opened a dispute via my credit card company. I cancelled the dispute so Garmentory could refund me and I was just told that their credit card processors informed the customer service rep that it may take 60-75 days for the refund to be processed. I'm opening the dispute back up with my credit card. I will never do business with Garmentory again. They are not to be trusted. I was emailed every day asking for proof that the dispute had been closed and when I finally provided proof I was given an insane answer about waiting over three months for a refund. Refunds never take that long. It's an absurd runaround hoping I'll forget. They never even offered a credit. Awful awful unethical company.

"I had an excellent experience with…"

I had an excellent experience with them in my purchase, it arrived on time, so I tried other times because prices were good, with no issues so I give them 5 stars.

"Poor service"

Poor service. They will do business with any boutique, allowing them to make mistakes and not hold them accountable. I would not recommend.

"Garmentory supports small businesses!"

Garmentory is such a cool company that helps small businesses get discovered on their site. This is my 5th time purchasing from their site and once again, I received my item on time and in great condition. Can't say enough great things!

"In July 2019 I placed an order with…"

In July 2019 I placed an order with Garmentory. The order never arrived, and despite the promised refund, they NEVER REFUNDED ME.

"I am not surprised with all the bad…"

I am not surprised with all the bad reviews here for Garmentory. I ordered a product Dec 21st for Christmas. Received two emails stating a delay in shipping and never received my order at all. I called and they stated they would need to file a claim with UPS before they can refund me. It would take 7-8 business days. I emailed and called several times. I threatened to dispute the charge with my bank. Finally, its now February 7th I got refunded. Almost two months later! All other businesses would refund you right away and resolve the matter with their shipping company. DO NOT SHOP WITH GARMENTARY - they are awful!

"I can't recommend this company enough"

I can't recommend this company enough. Brilliant prices for international shipping.
Amazing customer service. Ordered and item on the 1st Feb. Was contacted by the 3rd to say boutique had notice slight fault. There was great communication between the boutique, them and me. I did decided on a refund and the money was straight back to me. I did then change my mind and decide to take the item. They did everything to secure it. It is now on its way to me. Even with the time difference. They were in constant contact with me. Thank you garmentology for your amazing customer service.

"First time user and it will be my last"

I ordered a necklace which was delivered by a store called Ease, located in Toronto, Ontario, Canada. The necklace which I paid full price for was not in new condition but had either been worn and returned or had been handled a lot and was marked and scratched. I will never use this site again as they are not using reputable businesses. There is no way the store should have sent out merchandise is such banged up condition.

"Horrible Fraudulent Business! DO NOT PURCHASE FROM THIS THIRD PARTY VENDOR!!"

Horrible Fraudulent Business Practices!!! Contacted BBB and Yelp!!! Do not use this third party business as they will cost you money and you will not get the product ordered!!!! Save your time and money and go to reliable source online!!!