"Eevading their responsabilities"

I've ordered a pair of burrs for my coffee grinder. In the text of the product page they say nothing about the rotating direction, but they show a picture of burrs that rotate the same direction than my grinder ones, and my grinder was actually in the compatible list, so I placed the order.

They sent me a pair of burrs that rotate the oposite direction... and of course they don't work. I told them, but after different emails back and forth, they keep on asking me to pay for the shipping costs to send these burrs back to them, and excuse themselves telling me that they indicate the photo is not contractual.

So: they don't inform about the rotating direction on the text. They show a photo that is the only reference you can find about the rotating direction of the burrs. They show your grinder in the compatible list. But once you place the order, they want you to cross your fingers to see if the spare part they send you matches your needs, because oh!, the photo is not contractual. The text is not contractual. The compatible list is not contractual.

At least I've been lucky they didn't sent me 500 grams of bullsht, cause nothing is contractual in this life.

"Fast delivery at a good price"

Fast delivery at a good price.

I needed some spareparts for my espressomachine - so I ordered it on Sunday. From France to this small village in Denmark Already Tuesday before noon was it ready for pickup.

Excellent service. Good prices - looking forward to do more business in the future.