"Tea is good quality"

Tea is good quality, tasty. Last time package was not packed well, jars were loose and one jar has a dent.

"Damaged/missing and no way to contact them"

I've loved this tea for years now when I ordered it through Amazon, but now I don't know how I feel about them. I just received an order today, that was supposed to be a gift, from this company and it arrived missing a large chunk of tea.The box inside the packaging was broken and very obviously was missing tea bags before it was packed as the tea bags weren't loose in the outside packaging. When I tried to email them, it bounced back as a non-existent email several times. Same with their online form. The number provided on their website was answered by some random person and does not seem to be a professional/business number. The address and phone number are also being used on another company's website titled "Tipson" tea. I don't know who is running the Basilur Tea website now, but this is incredibly unprofessional at the least, and scammy at the most.

Update: They replied with a complete lie, and apparently did not read my actual review? My order was directly through their website, not Amazon. I contacted them in response to the email they sent when I placed the order... from their website. The email bounced back every single time. Extremely shady.

"Victor Stavenschi"

Good taste.

"Great taste"

Great taste

"Went well....."

Went well.....

"Flavourful and unique taste"

Super fast delivery!!
The tea is delicious!! Summer tea and Rose Bergamot are so flavourful. Taste doesn't become boring!! My family is savoring every cup!!

"Unfortunately this is the second time I…"

Unfortunately this is the second time I receive my order and the tea box not close and not cover

"First the quality and blend of the tea"

First the quality and blend of the tea, which I have been using earlier also. And next the execution of order was great.
Thanks

"Thank you for your exceptional service…"

Thank you for your exceptional service and outstanding product. I will definitely be recommending your company to everyone I know. Keep up the good work!

"Thank you"

Thank you! The best!