"Took longer than expected"

Took longer than expected. However, staff was most responsive when I emailed to enquire, everything else is good.

"Wish I could give a better review"

Normally Basilur is amazing but recently I got 4 tins of sakura tea that smell strongly of chemicals. I messaged Basilur on 15th of June and had to message them on facebook to get a proper reply. At first I was happy they were investigating it and told me they hadn't changed the recipe or anything. But the last email I received said:

"Odd taste in Sakura ( Four Seasons - Spring Tea ) – This product carry  100% Pure Ceylon green leaf tea, natural pomelo and cherry fruits, natural cornflower, and flavour cherry. We have checked our production samples too and we have not changed the blend from its original recipe.

Once again we are very sorry for the inconvenience you might have had and hope your future purchases will be as you have tasted them before."

This is a problem as I have 4 full tins that are not safe to drink. I will change this review if this gets solved, but after a month of emails and them just telling me lol soz, I am torn as I love their tea and have had good experiences before this.

"It's flavour.."

It's flavour... And aroma

"Gut und günstig"

Die Preise sind super der Tee schmeckt gut kleiner Abzug weil keine Infos wann das Packet raus geht und keine Antwort über Email vielleicht das noch verbessern an sonst kann ich nur empfehlen

"The best quality tea of Basilur Tea Sri…"

The best quality tea of Basilur Tea Sri Lanka. Your internet site is very easy to navigate, clear purchasing process. Fast and accurate delivery. Very well done packaging. I am so glad to be your customer.

"Great quality"

Great quality. recommended!

"Super service"

Super service

"Great quality and taste."

Great quality and taste.

"Awesome Tin Boxes"

Everything was perfect and I love the tea boxes!

"Haven’t received the order yet"

Haven’t received the order yet