"Great Helpful company.."

This is a great company and the service from them was fantastic! they were recommended by a family member and helped me set up a great spa bathroom the price I paid was competitive was the service that stood out.

"Exactly as described on the website."

Exactly as described on the website. Helpful telephone support after order had been placed.

Delivery on time and very pleased with the installed product.

"Great product and service."

Excellent service. Communication given throughout the transaction. Clear instructions. I would recommend this company without hesitation.

"Very frustrating"

Found my perfect spa bath after hours of searching the internet from the whirlpool bath shop, ordered and sat back and waited, two days later received a phone call from the company to confirm where i wanted the controls located. Another week went by thought i would phone to check on my order only to be told that the bath i ordered didn't exist anymore, discussed an alternative over the phone and the company worked a deal and i ordered a bath side panel and a pillow (not the pillow i wanted though as the pillow advertised on their website didn't exist anymore) All wasn't delivered on the day they promised and after waiting in all day, phoned the company who apologised and arranged a saturday delivery, Delivered on the day eventually but they forgot to pass information to the manufacturer and the controls were installed in the wrong place, the pillow i originally wanted but didn't exist anymore was sent but no bath side panel. They wasn't open on Saturday so couldn't contact anyone directly about the problem. The bath panel was sent out next day delivery the following week and they sent the wrong size and style, was told by the company that the style panel i ordered from the photo on their webpage didn't exist anymore... All a very frustrating experience, falsely advertising products they couldn't get anymore, and us having to 'make do' not with the bath i wanted but with one of the baths they they could get hold of..

"Unbelievable Customer Service & Quality Product"

I called to ask advice on which whirlpool bath and accessories to buy, I was amazed at the 'can do' attitude of the guy on the phone, extremely helpful. When my bath arrived it was just perfect, just what I wanted.

If you are considering buying a whirlpool bath, give these guys a call and buy with confidence. I can recommend them 100%. Well worth the investment thank you.

"Absolutely Flawless"

couldn't of asked for a smoother transaction, -
found website
chose bath
paid
delivered within 2 weeks
simples

"really good service"

The kit I order was deliverred in a matter of days. It was easy to fit although the instructions could have provided a bit more detail.

"Started well but drifted."

We were really pleased that we were able to order this easily and quickly, with good communication around delivery as we were on a tight schedule. However, when the bath arrived it was not the bath shown in the online diagram and had different measurements. Fortunately it still fitted as there was no other option and we didn't want to send it back as the plumbers were on the premises waiting to fit the bath. We also had no instructions with the bath when it arrived or guarantee. This may have been due to the short lead time that we gave, and these were sent as soon as we pointed it out.

"I felt insulted"

I placed an order for a toilet system, but failed to notice that it wasn't eligible for delivery to my home address because of the supposedly high risk of incurring damage in transit. Payment by credit card was initially accepted and I received a receipt. The whole amount was later refunded, but I wasn't notified notified of this situation until I eventually inquired about an estimated arrival date. Even then, the company's email was blunt to the point of rudeness. Happily, a different supplier proved more than happy to fulfill my order for the desired product.