"Great simple purchase."

Everything was made nice and simple, the staff explained what type of system I would get all the relevant information was emailed to me. The delivery date was set with no hassle to suit me I am a very happy customer.

"Excellent service and product."

Excellent service and product.

"I ordered a whirlpool bath which I was…"

I ordered a whirlpool bath which I was told was in stock and available but turned out not to be at the last minute. In the end we were able to compromise by choosing a slightly different bath which was delivered on time and works perfectly so in the end it was a good experience.

"The bath was damaged"

The bath was damaged. It was reported but they did not respond. A picture was sent to them. Heard nothing. Had to fit the bath as plumber was on site. Disappointing!

"Great easy efficient service advised…"

Great easy efficient service advised about deliver timings, even with Covid it did not effect the delivery date too much.

"Whirlpool bath shop I found it to be…"

Whirlpool bath shop I found it to be best for getting my jacuzzi bath from first I thought how’s it going to turn out but it excellent quality and jets are brilliantly placed i am so happy with it after it was fitted my lads really enjoys the jacuzzi
Thanks again would definitely recommend very well packaged when it arrived

"Great product"

Great product

"Can someone please finally respond to…"

Can someone please finally respond to my emails. Bath delivered in June and there is still no explanation why light wouldn’t work after all wires connected. It is not a first review I had to leave but it does not seem that it helps...

"Our bath arrived damaged"

Our bath arrived damaged. Unfortunately our fitter couldn’t fit it for a few weeks. By the time the wrapping was removed the time to inform the company of any issues had lapsed. Or so they said! They point blank refused to accept that it was their problem. Blaming the couriers!! There were two points of damage that were consistent with the very tight wrapping tying the bath the wooden framework for transportation. We sent pictures immediately upon inspection to the company but it made no difference. We were amazed at the arrogance of the manager who refused to accept responsibility of any kind saying that it was ‘impossible’ for the damage to have happened at their end. He offered to pay for half the cost of repair!!! Hmm a slight hint at responsibility? A very nice bath in the end hence the three stars but customer service was appalling. It cost a further £150 to repair the damage by an independent company. Be warned people!

"Avoid at all costs"

Surprise, surprise! They won’t allow you to write a review on their own website! Disgusting after sales service! I had to put plumber off on three separate occasions because of their lack of awareness of what has/hasn’t been delivered!