Patch App UK

Construction & Manufacturing
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295 reviews
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Patch App UK

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Ilana

1.00/5.00

"No one has been since first payment"

No one has been since first payment. Feel like I’ve been completely conned. I can’t get through to the company via email or phone either and I can’t cancel the DD with my bank as it’s classed as an occurring payment which has to be disputed with the business. I’m so upset!
In response to my review! What complete lies. I was also told that I’d be able to get someone to come and do a clean the ‘old school’ way with a ladder and cloths as that’s what I wanted but reading the response to another persons review they have stated they don’t do that! I have had to report them as fraud to my bank and the bank is sending me a new card out so they don’t take anymore payments from me. They are literally scamming so many innocent people like myself. I’m reporting them to the media if they do not refund me.

03/10/2023

Samantha Jayne Newton

1.00/5.00

"Disgusted with this service"

Absoloutly rubbish I had to put 1 star to write a review but the service I have recieved today ammounts to 0 stars..my window cleaner came for the first and last time. I kid you not my windows were cleaner ..gleaming even ,compared to the state they are in now. Dribble marks covering the whole windows all of them top to bottom Iam disgusted at this service. And they are meant to be expats ..why? Just why ? Cant people say what they say they are and do what they say tney will do is beyond me. £15 to have a filthy brush wiped across my windows is a lesson I don't need to learn twice.
●In response to the response I got after writing a review...:-
I have had no refund so please ..no more lies, As for teething problems ' really ' that is ridiculous babies have teething problems not window cleaners representing a company whose being paid to do what they do .Washing windows is not rocket science and knocking on someones door selling services if the representation is wrong and customers have to accept loss and upset for trusting you-
because of teething problems.. not all my windows were done the few that were have big filthy dribbles running down them. I did send you the photos and did apologise for being harsh. However I dont just give money to company's knocking door to door offering services to go through all this nor do I want a refund ..I want you to do my windows properly as you said ..can you do that please ? And when ?

03/10/2023

Jane

1.00/5.00

"Nice Idea, But dont bother!"

A lovely lad came to clean our Windows.
The first date changed because he was too busy (fair enough) but he came on the rescheduled day, without any ladders!!.
No surprise he couldnt do parts of the job.

Also, the service is just water + brush, no gutter cleaning as promised. Did not squeegee any of the Windows.
Disappointed and defn not worth

02/10/2023

Sarah Smith

5.00/5.00

"extremely impressed"

wow, what a way to modernise and make having a window cleaner feel like your ordering an actually service, nice professional staff. couldn't be happier!

21/09/2023

Sarah

5.00/5.00

"Really impressed with Patch"

Really impressed with Patch. It takes the stress out of getting my windows cleaned and they are always very helpful if I have any queries.

19/09/2023

Laura

5.00/5.00

"Fantastic service!"

What an amazing service! Windows were cleaned when they said they would be and to such a high standard. Really friendly staff too. Such an easy process. 10/10 would recommend!!

19/09/2023

P Foster

5.00/5.00

"Had these guys knock and my door"

Had these guys knock and my door, and was impressed that they use Armed Forces Veterans to clean the windows. I like knowing when my windows will be cleaned too. Always been a great job by Scott, who does ours.

19/09/2023

Danny

5.00/5.00

"Very Impressed!"

I have just received my first clean with our new Window Cleaner! Very impressed by the job they have done and how professional the service was.
I would highly recommend using Patch.

18/09/2023

Andrea Williams

1.00/5.00

"To be fair it’s a scam they signed me…"

To be fair it’s a scam they signed me up at the door and taken £15. Said someone will be round in 4 days for the first “clean”
Fast forward three weeks no one came
Still no one came I tried to cancel online and they take more money. Had to cancel my card and get a new one. Never again. Avoid

14/09/2023

Gail

1.00/5.00

"Be very careful…"

Be very careful I cancelled my subscription due to my widows being a mess after they cleaned them.Today they took more money out of my account again.

12/09/2023
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