"Scam"

Scam. I hired them to help me get back money from a massive crypto currency scam and I used my Capital One to pay for crypto transactions. They told me they would not take any case unless they were sure they would be able to succeed. I told them the charges on my card from Capital One were over a year old so it's impossible to dispute, but they assured me time frame didn't matter. They promised a 3 month turn around time. At first communication between them was great! But now I am out even thousands more as it has been over a year. Once in a great white I get a message saying 'we're still working on it' but that's a bunch of bull. Do not hire them unless you wanna lose thousands more. If you read this, Ellis & Burlington, and you are able to help, of course I will change the review, but I lost complete hope in you

"They do the horrible job"

They do the horrible job, don’t trust them. They took $17k from me and do nothing except chasing around the bank for no reason. Finally they said they have to closed your case because its over 6 months. How sh** is it?

"Unreliable recovering company"

I was contacted by a Case Assessment Officer who said my case has a very high chance of success because my case was very recent. I was told to act fast. After I made payment, things started going downhill. They promised to get back but its now 3 years and still nothing and no replies from them. The only thing they did was compiling of evidences and asking me to send messages to the banks.

"False promises straight forget these…"

False promises straight forget these people they are as good at scamming as the scammers that got you

"False promises"

In 2017 I was a victim of fraud by a fake broker TRADE24. I tried a chargeback process with a recovery company (Chargeback Ldt) but after big promises and a process that had a negative response from the ombudsman they never responded to my contacts again. Later in October 2021 I asked another company, Ellis&Burlington, for information. I was contacted with a lot of insistence which led me to refuse. Still, they continued to insist. In a phone call I was told that "the success of my case was almost guaranteed" and that normally it would take a few months to win. They asked for a value and after my refusal, they lowered the price. I accepted. A process was made and sent to the Ombudsman. Failed. New complaints were sent to the Ombudsman, always with refusal. They stopped responding. After I threatened to do a review on Trustpilot and other review sites, they resumed the process again, always with a negative response from the Ombdusman. And they stopped responding to my contact requests. In my opinion, the Ombudsman always refused because I never had a chance of winning. And Ellis' lack of response shows the lack of respect they have for their customers.

"Big promises but no results"

After leaving my details on their website I was quickly contacted by Brevin to whom I explained my case, he convinced me that I had a very strong case and that he himself or his partner would handle personally. After payment and signing the contract my case was handled by Jonathan who did not seem to read any of my emails but would just send standard answers back. After emailing back and forth for a while and asking me to send the same questions to the company over and over again, I did receive an offer to get back about 25% of my funds. Jonathan told me not to take this offer. And I needed to send them more emails after a while the communication stopped all of a sudden. When I did send an email again to Brevin I was put in contact with Elizabeth, she was a little more active than Jonathan but also only seemed to send standard replies and not really give answers to my questions. This went on for a few weeks again an than all communication stopped all of a sudden without notice. They do not even offer any help anymore to forward my case to the financial ombudsman. I can not get a hold of them anymore. When I now leave my details on the Ellis and Burlington website I get contacted by ‘’Fast Refund Group’’ who seem to have the same tactics as them but deny that they do work together.

"Very helpful team"

Very helpful team, hardworking professionals , they helped me to recover my lost money, highly recommend to anyone who has been scammed!
Thank you for your hard work!

Kind regards!

"Irresponsible people who cheat scam victims"

I was contacted by Brevin, a Case Assessment Officer who acts like a convincing salesman saying my case has a very high chance of success because my case was very recent. He was very prompt in answering my queries and said I had to act fast because time was of essence. After I made payment, things started going downhill. My case was passed to the Service Department, Elizabeth, and Brevin went completely off my case. Elizabeth promised to get back within 7-10 working days although Brevin said time was of essence. Elizabeth was slow in replying. The only thing she did was compiling the evidences from the you and composed a nice message for you to send to the banks. My case got escalated to financial ombudsman and it was given a negative response from the bank. After forwarding the message to them, Elizabeth went MIA and started ignoring my emails. This is despite of the fact that I am still within the service coverage period which is 6 months as stated in their service contract. They appear legit but they are irresponsible and only after the 10% upfront commissions. You can go after the bank yourself without their help so save your time and money.

"This is a scam"

This is a scam. Do not fall for it.
Who promises a 95% success rate while charging 10% advance payment for a person who just lost his entire savings? Think. People.

"Elizabeth Schwartz at Ellis and…"

Elizabeth Schwartz at Ellis and Burlington was very helpful in recovering most of my money that a shady broker.. well done and thank you