"Very happy with the purchase of 4seasons Kingston garden furniture"

Very happy with the purchase of Kingston furniture from 4 seasons. Very good quality product and attractive. I bought the set in January but only unpacked the cushions recently and found an error in size of one cushion. The customer service was fantastic and I received a replacement immediately. Would certainly purchase from this company in the future.

"Large Rotating Parasol"

Bought a very substantial turning parasol from this company last year and it worked brilliantly last summer, unfortunately over the winter it stopped turning so contacted them and got a very prompt response with advice from a technician that solved the problem (WD40 sprayed around the turning mechanism - we live near the sea so salt in the air is a common problem). Very pleased with the product and the service - thanks Natasha!

"Excellent customer service"

I contacted 4Seasons about purchasing a replacement sofa cushion cover. The issue wasn't a fault but caused by a mouse taking a shine to the corner of the cover!

Amazing service! Not only did they respond to my email quickly, but they arranged to send me a replacement free of charge as a gesture of goodwill.

Both Natasha and Lisa deserve a personal mention for their friendly and quick responses.

Can't recommend the company enough!

"Exceptional Service"

Purchased our furniture 7 years ago, contacted 4 seasons regarding some advice. They arranged for a technician to visit us. He replaced all the caps on all chairs and checked the weave on the table.
Very courteous, professional and friendly. The furniture still looks like new. Service from this company is exceptional.

"Efficient service"

Unfortunately, we found a scratch on the glass of our patio table. When 4Seasons were contacted they responded quickly to resolve the issue and when their first solution to the problem didn’t work, they replaced the glass without delay. Very efficient service.

"4SO Quality and Service"

We purchased 2 glass top tables with chairs,cushions, and a Parasol in 2017 and everything has been kept outdoors (apart from cushions stored in a dry place and a cover over the parasol).The quality is superb and we have seen no deterioration. The Parasol cover recently became torn and 4SO Customer Service have promptly replaced it FOC without any quibbles. Excellent quality and service!

"Excellent customer service"

Excellent customer service - proactive, engaging, prompt + polite!!!

"Great product"

We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable to sit on and the cushions provided are excellant and form to your back as you lean in.
The product looks very nice and so far our family and friends are very envious. I am sure this will last a long time, no other reason but the 10 year warrantee given, that is a true sign of product confidence.

"Very Impressed"

Just purchased Sussex Bistro set and am very impressed. Sturdy and comfortable. Emailed the company with a question which was answered immediately. Gives me full confidence in dealing with this company

"Strong and sturdy."

Very pleased with my purchase, Sussex Bistro. It is everything it promised to be, strong, sturdy, looks good and feels good to sit in.