"I enjoyed the holiday as usual but it…"

I enjoyed the holiday as usual but it was marred by confusing arrangements for my departure. Symi Tours stated that tickets for the ferry would be emailed to the hotel. I knew that this was impossible as the hotel CANNOT print out tickets. I was then told that Symi Tours would bring the tickets to the hotel. No sign of them! My hotel had to get back to Symi Tours and found that they had forgotten me!!! Please advise Symi Tours to improve their performance. If I had not been a regular visit to Symi I would have missed the ferry AND MY FLIGHT!

"Not quite as expected"

The booking and help securing our holiday was very good as was the help with adding baggage and seat allocation to out easyJet flights. Unfortunately we were told just a few days before our flight that the coach could not drop us off at the hotel and a 1km walk up an incline would be required. This must have been know at the time and should have been pointed out. As it happened the small mini bus could have easily made the trip to the hotel as it managed to drop the other people before us up a steeper and tighter hill. The main problem was the kitchenette. No pots, pans , cooking utensils . Just 4 plates , no dishes , washing or drying clothes not even a bottle opener or sharp kitchen knife. Very disappointing but so much was missing and having been quite ill the first few days we did not mention it to the hotel. Otherwise the hotel was as described , nice friendly people and good breakfasts. I would suggest either equipping a functioning kitchenette or remove from the description.

"Amazing Wedding at Olympic Lagoon Paphos"

We have just got back from our wedding in Cyprus, at the Olympic Lagoon in Paphos and wanted to say the biggest thank you - especially to Michelle for organising the most amazing day for us! The entire day ran beautifully and Michelle was there for any questions and handholding, she really put our minds at ease when we had our pre wedding meeting- we had definitely underestimated how stressed we would feel upon arriving but she was so helpful. She also stayed with us throughout the entire wedding day to provide some extra support and little touches to ensure it all went perfectly. Thank you so much ❤️

"Gavin was very helpful"

Gavin was very helpful, efficient and helped me find a better holiday than I managed on line.

"Excellent service"

Excellent service - amazing staff

"Shelley was extremely helpful and…"

Shelley was extremely helpful and knowledgeable through the enquiry and booking process.

"Very efficient and friendly"

Very efficient and friendly

"The most perfect wedding ❤️"

I couldn’t have asked for a better experience !! There was no stress what so ever and everytime I have asked a question I’ve had instant reply’s which has put my mind at ease. Everyone was so helpful and nothing was too much effort for the team ! Venessa ( on emails ) Michelle in Cyprus have been angels and made our day happen with no blips ! Michelle stayed with us for the whole day and nothing was too much effort. Thank
You again all so much.

"I highly recommend Olympic Holidays"

I highly recommend Olympic Holidays. The Customer Service is exceptional, friendly and efficient. I would especially like to mention Olivia who was incredibly helpful, genuinely caring and kind. These people will take care of you. Book with confidence.

"Shelley was really helpful and managed…"

Shelley was really helpful and managed to find my customer her perfect holiday