"Skiathos 2024"

Very helpful. Great company. Great choice of destinations. Shelley went above and beyond to help.

"Greece booking"

Shelly was really efficient, she costed me several holidays and nothing was too much trouble.
Very efficient booking

"Booking Olympic Holidays...BEWARE!!"

UPDATE I have received, via Trust pilot, a fairly standard public apology directly in response to the review I'd given below.
However, in the circumstances, I feel this is just not enough, a direct & personal apology would have been a start & some small recompense would have been appreciated as we had then to find an alternative holiday which would be available to us for the same dates (I am not able to change my annual leave). We have managed to do this but at an added cost to that which we'd originally booked in Kefalonia with Olympic Holidays.
So, whilst I see an apology, online, for all would be Olympic travellers to see, in these circumstances it doesn't do the job nor does it explain satisfactorily WHY this happened in the way it did & WHY, since Olympic Holidays were clearly totally at fault, did we we receive neither a direct personal apology nor the offer of more than one other alternative accommodation option in the resort. There WAS a further hotel available in the appropriate area of Lassi, the only other one we could find with availability which would have met our requirements, but we weren't offered this I suspect because it was a lot more expensive & Olympic presumably didn't feel sorry enough for their deception to take the hit.
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Having booked with Olympic Holidays, in June 2023, for a carefully chosen hotel in Kefalonia for two weeks in July 2024, we were told at the end of March this year that due to "contractual difficulties" we could not stay at our chosen hotel.
I immediately contacted the hotel to ask them to reallocate the room, as previously booked via Olympic Holidays, to a direct booking between the hotel & ourselves. Unfortunately, they said they were not able to do this as their direct booking quota was already filled. I pointed out, naively, that we'd only been told that same day that our booking was void so how could that room have been reallocated so quickly. The hotel staff then kindly explained that there never had been a room allocation for us for our July 2024 dates as Olympic Holidays had not renewed their contract in August 2023 for the summer 2024 season.
Now, it seems to me that although Olympic Holidays were still under contract with the hotel at the time we booked in June 2023 they knew there were no longer under contract for summer 2024 & therefore could not provide accommodation as booked to customers such as ourselves for this summer season.
My question was why Olympic Holidays had knowingly held back that information from us until March 2024 when they clearly knew from at least August 2023, probably earlier, that they could not give us the accommodation we'd booked. This to me smacks of fraud.
When we revisited our travel agent who we'd booked through they contacted Olympic Holidays, in our presence, & we were offered only one alternative accommodation which was genuinely no use to us as it was atop a steep hill & would have incurred additional costs in taxis or car hire which we could ill afford. We declined this & asked for a more suitable alternative but none was forthcoming from them so we cancelled the holiday. Then came a battle for the return of our deposit of £178, which in the circumstances of their duplicity I thought was a disgrace, but our travel agent was quite tenacious & we finally got it refunded 7 weeks later.
To be honest, in the circumstances which our holiday was dealt with by Olympic Holidays, I wouldn't trust Olympic Holidays to book another hotel for us because who knows...we could arrive there in Kefalonia to find no accommodation booked, leaving us to seek our own on a very popular island in the height of the season...not much room at the inn I imagine!
Please note that the 'date of experience' is approx when we first became aware of the issue at the end of March 2024 & it continued until the deposit was returned in May 2024. Also, I do have emails to substantiate this issue, it is NOT simply a meaningless groan from a disgruntled customer.
I just hope other Olympic Holidays customers haven't experienced similar BUT if anyone is booked through them for upcoming holidays in summer 2024, particularly for the Lorenzo Hotel in Lassi, Kefalonia, then please check direct with your hotel to ensure you DO have the room booking in place because this hotel, our chosen one, are NOT in contract fir this season.

"Olympic Holidays is brilliant"

Olympic Holidays are brilliant! I have used them for the past 5 years and have never been disappointed, their packages to Greece are especially good, the hotels are beautiful and feel like a home away from home. In my most recent holiday to Kefalonia, Les at Olympic went above and beyond to rearrange my transfers, and book trips etc after I missed my flight. I recommend them highly!

"Excellent service"

Shelley Kingston was very helpful and informative. Quick response to all my queries and everything booked and sorted in no time.

"Shelly was very knowledgeable"

Shelly was very knowledgeable, she knew the hotel i wanted, was able to answer all my questions (very patiently!) and didnt push a sale which i appreciated.
she sent information through promptly

"Lauren has been brilliant from the very…"

Lauren has been brilliant from the very beginning . I would definitely recommend Olympic Weddings to anyone , they have been very accommodating and patient in answering all our questions.Thank you very much !

"EXCELLLENT CUSTOMER SERVICE"

The booking was all going well until the payment bit when the system/bank had a bit of a glitch.
So I called and Olympic called me back.
A HUGE THANK YOU TO DAVID PASCOE for fantastic customer service and patience sorting thre problem.
The booking was made and how refreshing to chat to someone who was really helpful.Thank you David P.

"Had a problem with the website which…"

Had a problem with the website which was speedily resolved and booking made.

"Very well organised holiday"

Very well organised holiday, thank you. Very helpful agent greeted us on arrival and ensured all went well for us during our stay.