"Easy site to navigate found just what I…"

Easy site to navigate found just what I wanted in minutes, ordering was just as easy brilliant

"Very quick delivery"

Very quick delivery. No fuss

"Beyond expectations loved my glass "

I was very impressed from the very first interaction with the updates and the ease of ordering
When the product arrived it was a much better quality than I was hoping for
Will be buying again from here with a lot of confidence

"As good as it gets, exemplary customer service "

The range of 'country pursuits' greetings cards are brilliant, I've been sending these cards for some time and find they are always well received.

This review is about their customer service. I recently sent a picture of a 'Farm Cottage Brands' card which arrived damaged due to sub-standard packaging, really just to test the reaction, because up to now the service had always been unexceptional. I’ve found that it's only when something goes wrong that really good customer service really makes the difference. I didn't ask for a replacement, just to let them know about the issue... and I blush again as I type this... I was completely forgetting that the card which arrived damaged had been ordered elsewhere.

The good people of Farm Cottage Brands put a replacement order in the post right away, and only after further correspondence when i referred to the single card order, asked whether it might have been ordered elsewhere. I have since 'fessed up, paid for the duplicate. Again they could not have been nicer or more graceful in the face of my mistake.

Good basic system and grace under pressure, that's really excellent customer service in my opinion.

I look forward to many more years of wowing my friends with clever things from Farms Cottage Brands

"Very pleased all round."

Very pleased with my purchase of a walking stick with a seat. It’s exactly what I needed. Really good quality. Easy to use. Speedy delivery. Excellent company. Highly recommended. Will definitely buy from them again in the future.

"good price "

good price , fast delivery, good packaging

"Very quick delivery"

Very quick delivery

"Great service"

Great service, good prices and fast delivery.

"I would give your company SIX stars if…"

I would give your company SIX stars if there were six to give.
Excellent service.
William Leith
Jersey

"Great easy to use just haven't received…"

Great easy to use