"Amazing customer service and…"

Amazing customer service and competitive prices. Only downside is they didn’t have everything I needed so had to get some things from another store.

I was given a quote and CAD drawings for an underfloor heating system the day after I requested and I ordered two separate orders around Black Friday and they both came next day delivery.

"Poor customer service and did not honour price match."

The man inside the bermondsey store was very rude and defensive when asked about their advertised price matching on the websites. He’s customer services was extremely poor and when asked why he had such bad attitude he decided he was not going to serve me so I couldn’t make my purchase.

"First time DIY !"

So quick in giving quotes and responding to queries, I'm a DIY ER so needed some help !
Delivery also really quick.
Products and prices excellent.
Definitely would recommend them 👌

"Superb service"

Superb service, my first order was lost my the couriers, a replacement order was sent out the same day and arrived next day as promised

"great service"

great service , items arrived quickly

"Great service"

Great service, very helpful and correct on delivery 👍👍

"I rang to confirm I could get a pre…"

I rang to confirm I could get a pre 10.30 delivery. The lady said I could but I needed to order them first, then I would get a call back. I did this, didn't get a call back so called again, to be told by the same lady they could only do a pre 12. I didn't even get an apology!

"Great service."

Great service.

"Great service"

Great service, they designed my layout sent me the quotation, I paid via BACs straight away, they confirmed receipt of monies at 15:00 on Friday my order arrived next day Saturday at 10:30 in the morning, amazing, thanks you Underfloor Heating Express

"Good service."

Good service.