Dentaprime UK Dental Implant Clinic

Health & Medical
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824 reviews
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Customer Reviews about

Dentaprime UK Dental Implant Clinic

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Trevor Russell

5.00/5.00

"Two women who are xquisistly adorable"

Two women who are xquisistly adorable
Krista and Dee

19/02/2025

Sarah

1.00/5.00

"Please don't get rashed to sign contract "

Please ensure to look out for everything in writing to avoid an expected suprise arround extra payment. My husband was paid a large amount following issue with his tooth that has fall due to gam diseases. He is young man and was very happy when he see this place in ads and went to do full implant work . Paying all his saving throughout his lifetime and was rushed to sign a contractand ask to pay immediately that he did. He never been explained he will need to pay additional fees if any issue arise during his treatment period but on his second stage of his treatment he was asked to pay extra as one of his implant rejected and my husband was advise to take Vitamin D.
My husband was very furious as he have not explained on his consultation that he will need to pay extra if any issue might arise. He has now being told if he doesn't pay the money he will loss all implant and they put him in a diffcult situation that he cant offord to pay but extrmily worried he will loss all his implant. When you call them to ask why this is not rectified during his consultation, staff was very arrogant and luck of traning around good customer service. No escalation or complaint procedures but they ask you to submit complaints through the website with no timeline for complaints response around urgent matter. However, they threaten you if you don't pay urgently the risk of losses the implant. Horrible and unhelpful people and they shouldn't be considered in the medical field, in my opinion, as they didn't protect valuable people as such as my husband, to make informed decisions.

19/02/2025

Consumer

5.00/5.00

"James is a very nice and polite guy and…"

James is a very nice and polite guy and service has been very good am very happy

19/02/2025

Andrew webb

5.00/5.00

"Dentaprime is amazing all staff are…"

Dentaprime is amazing all staff are great from top to bottom I would highly recommend to anyone looking to get implants.

18/02/2025

Sheree Lee

5.00/5.00

"Great experience..."

Great experience from the very first appointment. James and Alice were positive, friendly and always smiling.
Aza was outstanding made me less anxious and created a brilliant smile for me.
Thank you

18/02/2025

suzie.shotmail.co.uk

5.00/5.00

"James is great really looks after me…"

James is great really looks after me well great company

18/02/2025

Cristian Albu Cristiano

5.00/5.00

"Everything went amazingly"

Everything went amazingly, no issues and highly recommend! Thanks for my smile!

18/02/2025

Peter Young

5.00/5.00

"Great service"

Great service, lovely staff James & Alice make you feel like a v.i.p

18/02/2025

Chris Goodale

5.00/5.00

"Amazing service "

Amazing service , great customer care and a great team

18/02/2025

Tracey Rowland

1.00/5.00

"Had a consultation paid …"

Had a consultation paid …. Plan looked good so paid £299 deposit then paid £2,600 prior to treatment ….. was ill so had to cancel 2 days b4 ….. then told to re book needed to pay another £200 ….was not happy so I decided to get a second opinion …. New dentist said I did not need a sinus lift etc which dentaprime said I did …. So cancelled and asked for refund after paying over £3000 …I got only £1,300 returned …..abosolute disgusting when they said I needed the wrong treatment

18/02/2025
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