Securi Glaze UK

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251 reviews
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Securi Glaze UK

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Jill Thwaites

5.00/5.00

"Great service and advice easy to use…"

Great service and advice easy to use website for designing your door , efficient service and well fitted by friendly staff. Nothing too much trouble

21/09/2022

k clarke

5.00/5.00

"Brilliant service"

Brilliant service, excellent product. Timely and efficient installation. Highly recommended. Plus a year after installation had slightly issue with handle getting getting bit stiff, they came out the next day (after I contacted them evening before) and problem all sorted by lunchtime 👍. Very customer friendly and fantastic ongoing support.

20/09/2022

Kaye Tinsley

1.00/5.00

"DO NOT USE this company!"

DO NOT USE this company!! Shocking from start to finish. They are quick to take your money but when there is a problem they do not respond. Securi glaze fitted our 6m bi folds, sky lantern, 3 windows and a back door. The bi folds had so many issues... taking months to sort out... they didn't even screw the frame in, so the whole frame moved when pushed... they didn't fit the magnets on the doors either. My text messages, whatsapp messages were read and just ignored for weeks and weeks. Eventually we got hold of Sam and he arranged for his men to come out and sort the issues. Which they did... but the magnets on one side of the bi folds dont even meet together.. so is pretty pointless. Really shocking workmanship.
Then the back door did exactly the same. The handle was so stiff, the frame would move and it didn't lock from the outside only the inside. This was then another waiting game for Sam to reply. Whilst waiting I messaged one of his workers which had been with us previously who said that he walked out of the job as Sam was horrific to work for, owed him money, he also said that I was not the only customer that was having issues with Sam and that are waiting for problems to be rectified. He said to beware of the Sam and his cowboy company.
During all this my husband had received a cancer diagnosis so this was a horrific time already for me and my family and Sam new of the situation but still decided to ignore my messages. We still have a back door that cannot be locked from the outside, so we cannot use it like we would like to. Sam has also taken photos of my property and the work they carried out stating HAPPY CUSTOMER... which is laughable when we are far from happy!!

Message to Sam. Please respond to my messages.. otherwise this is getting taken further.

15/09/2022

Dr Farmer

5.00/5.00

"Excellent friendly service"

Sam from securiglaze was friendly, approachable and incredibly helpful in the choosing the perfect door for our needs.

The ordering was quick and easy and installation was not long after. Ryan and Mark did a lovely job of installing. Mark finished the installation and was thorough and hoovered up any mess and quite a lot from my little girls biscuits. He was also very patient and friendly with my little girl, which is very much appreciated.

After a month the lock became a little stiff as the door had moved and securiglaze were back within 48hrs to readjust the lock.

I have already recommended securiglaze to neighbours and will definitely use them again.

07/09/2022

Tracy Howard

5.00/5.00

"Excellent service"

I needed a window fitting quite urgently while other work was going on in the house. Sam came out and measured up and ordered the window the same day. The fitting was amazing, I had just had the bathroom tiled and was worried that the tiles around the window would be damaged but it was all done perfectly. We have since had a small issue with the handle which again was resolved without delay. Would definitely recommend and I would certainly use again.

19/08/2022

George Scaife

5.00/5.00

"5 star service"

Had sam and his team fit a full house for us, service was outstanding, brilliant lads, and the job was as neat as it could come. Well impressed. Thank you

10/08/2022

Elizabeth Jackson

5.00/5.00

"Highly recommended"

Excellent service - would highly recommend! Cheaper than other quotes, no hidden extras, friendly and convenient service, super quick from ordering to installation. And the door looks great, many thanks.

15/07/2022

Derek, Harrogate

5.00/5.00

"A great service"

A great service. Only 3 weeks from ordering to fitting.
The fitters did a professional job and it all looks fabulous.

14/07/2022

Jonny Swales

5.00/5.00

"Beat all like-for-like quotes from local…"

Beat all like-for-like quotes from local businesses. Really fast turnaround. Friendly staff and informed survey and quote process.

14/07/2022

Dave

5.00/5.00

"Excellent service from start to finish"

Excellent service from start to finish. Cost was much cheaper than any other local businesses

09/06/2022
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