"Outstanding job"

We have had windows, composite doors and bi folding doors fit by securi glaze. From the initial measuring up we found Sam and his Team professional, friendly and took great care paying attention to detail on the job. After sale care is outstanding aswell nothing is too much trouble. The product is great with very fair pricing. All in all a great company to deal with, we will be having the rest of our windows done with them. Highly recommend !

"I have no hesitation in recommending…"

I have no hesitation in recommending Sam and his team. Everything was easy from receiving the quote to installation. They were informative and my new front door is excellent quality. Nothing was too much for them, answered all my questions quickly and installation was really quick.

"Very happy with the guys who installed"

Very happy with the guys who installed, quick turnaround and decently priced. I personally kicked of the door kicker (wrestling a pram) into the house, Sam came the next day and refit for no charge! Getting quotes for further work highly reccomend.

"Excellent service"

Excellent service, very helpful and always responded promptly to questions. When the door needed a minor adjustment they came the next day.

"Great firm good value big thumbs up for…"

Great firm good value big thumbs up for Sam & George for there hard work arrived when they said and on time highly recommended👍👍

"Excellent customer service from first…"

Excellent customer service from first point of contact until the job was completed. Products are top quality and fitted quickly and efficiently. Thoroughly recommend this company.

"Very happy after our recent visit from…"

Very happy after our recent visit from the guys at Securi Glaze. They came to fix a problem with one of our windows. Done very efficiently, also helped with a problem with a different window while there. Would definately recommend

"Think about why a company can come out so quickly to throw up doors and windows when other companies in the same sector are booked up months in advance..."

My experience with SG started back in April 2021

(Update: To the many people taking this company to court. After speaking with a local bailiff who is well acquainted with this company. They informed me that the "fake address" shall we say that is registered on google and on the contracts are in fact the accountant's address for SG. If you go to court its worth mentioning this and once a CCJ from court has been obtained the bailiff said there is no point in filing a Warrant of Control as its a waste of time as they can't issue it to the incorrect address. Go straight to a recovery/high court bailiff team. They can easily obtain the actual address and have more legal rights to getting your money back.

The company they buy the cheap doors from has a 2.3 out of 5 rating You have been warned.)

Where to even begin! I had a front and back door fitted by Securi Glaze. Days after our doors installation issues arose. Over the course of just under 2 years we had so many problems it was laughable. These included leaks, dropped/faulty hinges and a myriad of other things all due to the door frame being fitted askew and poor workmanship. I had to contact them many times to report more problems and they would come out and do very very little to rectify things.

The company stopped trying to help once it was apparent they were to blame and I started receiving excuse after excuse as to why they weren't going to do anything.The owner tried to guilt me saying how they have to do these fixes for free, and he tried to blame it on anything but himself or his companies work. After he exhausted every excuse he could think of he then blocked me on Facebook when I posted about the issues on his work page asking for him to get in touch as he was ignoring messages.

After seeking the advice of multiple professionals they all confirmed my issues were due to the frame installation. The front door even became such a health and safety and security risk I had to get it replaced. The owner then fabricated so many excuses I ended up taking him to court and attained a CCJ against him, even though the owner once again tried making this as difficult as possible, trying to claim he wasn't receiving letters that were being sent recorded etc. and then he didn't show when the court date finally came. Still awaiting my refund and will be escalating it further if he doesn’t pay.

Don't always trust people recommendation for a company. Also do your research first and keep copies and documentation of all conversations.

"DO NOT USE THIS COMPANY!"

DO NOT USE THIS COMPANY!! AWFUL QUALITY AND AFTER SERVICE IS TERRIBLE!!!!!

"Absolutely shocking"

Absolutely shocking! Avoid at all costs!

Initially Sam was great, responded really quickly.

Then it all went wrong…

My windows were damage and they still are. Sam demanded payment on incomplete/faulty jobs.

We painted the outside of our house a few months after the windows were installed, only to find they weren’t even sealed!!!

Tried telling me I needed to vent my windows every night buy opening them because I complained about the condensation causing mould on the inside. Windows were and still are whistling when the wind blows.
Threatening and unprofessional texts when I had not paid for the job when it was incomplete saying I had signed contracts when I hadn’t.

Worst of all, he is now ghosting me when I have asked for FENSA certificates so clearly shows the work is shoddy as they claimed they have registered the job but nothing on FENSA website

Trading standards will be informed