"Arrived on time"

Arrived on time, quick and efficient installation. Looking forward to seeing awning in action.

"Great installation done by a couple of…"

Great installation done by a couple of friendly guys, also thanks to the office staff who kept me informed of the the progress throughout.

"Great product, great service"

Great service through the process from enquiry, through to order, and delivery/installation. Great product, the Weinor Terrazza Pure, solid, looks great and will add an outdoor living aspect to our lives that previously we couldn’t have. No more BBQing under umbrellas! Micky and Jamie, the fitting team, were superb, the best. The installation is in Guernsey, so am very grateful to everyone at Samson for all the efforts to accommodate our distant location.

"Excellent service…"

The service received from the start has been excellent. That includes the visit to the showroom, the surveyor and the installation chaps (Micky & Jamie). We're looking forward to using the awning next year, providing the rain stops...

"We are thrilled"

We are thrilled, the glassroom we had installed is an amazing product. We saw it reviewed by a customer on YouTube and were really keen to get this incredible room. We are delighted with it being pure glass, no door frames, and posts only in the corner. It truly is outside inside. The advice when we had a survey of our site was really professional and helpful, and installation super amazing. Micky and Jamie did a great job. We felt looked after and listened to all the way. Would definitely recommend

"Issues sorted and superior service "

Had my awning issued last year and we did have an issue on installation. But Paul in the office moved heaven and earth to find a solution and put things right, allowing the wonderful installers, Chris & Craig, to install our awning on time with minimal fuss (by me).

They lived miles away from us but arrived at our convenience to finish things off - much appreciated as it then didn't impact on our work - and Craig and Chris were super polite and very nice guys. Paul was amazing too and very professional, and just got the issue sorted. Mistakes happen. Its how they are dealt with that's the issue and they really did turn my experience around.

A year on, the awning still looks fabulous. And I feel a bit guilty I didn't write this sooner.

I find customer service is generally lacking these days, but in my experience, not at Samson.

" We're THRILLED!!!!!"

We're exhausted! We have been entertaining every other day since our wonderful veranda was erected. A huge success!!! The installation was, fast, efficient, and carried out by two charming engineers Micky and Jamie. We're THRILLED!!!!!

"Everything went so smootly"

Everything went so smootly
from the 1st email. Quotes came quickly. Surveyor prompt and efficient. Fitter ha it up in an hour.
Couldn't ask for more. Especially as the awning looks and works magnificently.
Bob M

"Awning"

Michy & Jamie did an excellent job fitting our awning. They arrived on time, fitted it and were very pleasant throughout. Awning is great, highly recommended

"We are delighted with our new Markilux…"

We are delighted with our new Markilux awning. It is an extremely attractive practical and contemporary addition to our home. Our experience with Samson has been superb from our contacts with Kerry, Lana and Jaymi on the sales side to James the excellent surveyor and the efficient and skilled installers Chris and Joseph. We really have been impressed by the care and attention shown by each member of the team and we would not hesitate to recommend this company.