"Genial trato y muy buen equipo"

Llevo 3 días con el portátil (Essential 14) y estoy muy contento.
Estéticamente es muy bonito y ligero.
De potencia me sobra para mi uso diario.
Por circunstancias, necesitaba el portátil que me llegara a casa lo antes posible. Desde atención al cliente me confirmaron que harían todo lo posible y cumplieron; lo pedí el lunes y el miércoles ya lo tenía en casa. Así da gusto.
Muchas gracias por vuestro buen trabajo y servicio

"Servicio al cliente excepcional"

Servicio al cliente excepcional

"I asked about a function keyboard…"

I asked about a function keyboard configuration and the customer assistance was fast, clear and precise. Even more, they're very friendly and there's no AI or chatbot so very satisfied with their attention.

"Excelente comunicación y buen equipo con Linux preinstalado"

Hice un pedido solicitando que se entregara en una fecha precisa, que resultó ser muy temprano dadas las condiciones de suministro. Enseguida contactaron conmigo para consultarme sobre posibles variaciones en componentes y siempre con mi consentimiento encontraron la forma de entregar el equipo a pedir de boca.

Linux preinstalado y listo para usar en un ordenador muy solvente. No voy a necesitar reemplazo para ese equipo en muchísimo tiempo, pero en cuanto me haga falta otro para uso distinto no dudaré en volver a comprar Slimbook.

"I am a Slimbook user since 2020"

I am a Slimbook user since 2020. I own a Slimbook Pro X 15 with i7-9750H and GTX 1650 Max-Q and I'm super pleased with a overall experience.
After over 3 years of usage I can say that the product is simply on a premium level.

It is easily upgrade-able.
It is super light for a 15" laptop ~1,5kg
It is very fast (2 NVMe disks).
It is very powerful (can play all the games I want).
It is very portable (battery for almost 10 hours).

My experience with a Slimbook company:
I had tons of questions before I decided to buy the laptop. Every question was answered with all the details I needed.
There is a VAT tax difference between Spain and Poland (21%/23%), there was no problem with that. I' have paid the tax only once in Poland.
The shipping was super fast and a laptop was safely packed.
Last month I had a need to change the keyboard in my Slimbook. The parts are available and I had an option to customize the keyboard in any language I want and choose the color I want.
Again the shipping was super fast and secure.

I want to buy a new laptop for my mom in the next month. My choice is very obvious - Slimbook.

Everyone with doubts, forget about them. You won't regret if you buy one for yourself :)

"First class service and hardware from Spain"

First, their pre-sales service was exceptional. I had queries about the hardware, about some apparent documentary requirements, about how Spanish VAT affected the price paid in UK (it doesn't!) and to all my queries I got prompt answers, generally within the hour, often within minutes. By comparison a British competitor took over 2 weeks (the one and only question).
Second, I managed to get into a real tangle during the ordering process (memo to self: never try to do it when you're in a rush, it will go wrong) and got the whole issue disentangled for me by Maria, who then continued to support me through the fulfilment of the order.
Third, the order was completed in less time than the website promised and there were helpful notifications at every stage. In particular the delivery process was laid out in full so that I knew how UK Government import charges would be handled. Delivery was next day after payment of the import charges.
The package was very slim but also very secure and the new laptop - a KDE Slimbook 15 - was light, stylish, with a superb display and with a full battery charge which lasted for 2 days (quite undemanding use at the time).
After many successful conversions of older computers to Linux it was a delight just to be able to fire the Slimbook up and start using it, following the KDE welcome guide.
Best moment of all was probably when I explored the printer settings and was immediately offered a test print on my wireless networked HP printer, which came out correctly first time round. A memorable first!
So the product is excellent and the service is excellent. Are there any negatives? I thought the website didn't do the company justice. It was not easy to work out the net export cost of the order and some of the info was confusing, eg the FAQs were for a version 2 model but the product on offer was version 4 and some important details had changed, notably on disk storage.
But overall my experience was so positive with the company that I cannot withhold a full star for the website and I have no hesitation in recommending the company and the laptop.

"Slimbook es una solucion efectiva"

Lo mejor es la capacidad técnica y soluciones que da el equipo técnico. El equipo venía con KDE Neon que no me gustó pero te permiten instalar el Linux que quieras sin pérdida de garantía del hardware con lo que he instalado Arch Linux.

"Great service"

Great service, I had a question about battery and I got response fast with links for ordering and manual

"Slimbook is amazing"

Slimbook is amazing! Not only it's laptops are the top, but it's customer service is fast, trustworthy and friendly.

"Decepción con slimbook katana ll"

Compré un slimbook katana ll y me ha dado muchos fallos, la visagra se partió a los 3 años de su compra. La bateria me dura 1 hora sin estar conectado a la red. Lo mandé a fábrica para que me arreglaran la visagra ya que sino no podía abrir el portatil y ahora el touchpad no funciona bien en toda su extensión. He tenido que comprar dos cargadores nuevos porque dejan de hacer conexión y no cargan el ordenador. Una decepción de compra ya que tenía las expectativas muy altas al ser un ordenador con linux. No recibes lo que pagas