"Awesome Customer Service!"

The company did a professional follow up regarding my order. For some reasons, I did not received my package on time. I wrote them about it and they immediately made sure that I promptly received it. I did appreciate the way they handled that.
Good job, Prepared Hero! Thanks again!

"Christmas early"

We ordered 8 pack and are giving to our kids and grandkids for early Christmas gifts!!
Everyone is excited about having them.
We couldn’t take a chance on needing them before Christmas so we gave them early.

"simple"

It was very simple to order and even though i duplicated my order it was quickly corrected

"Excellent customer service "

One of my blankets was closed in the packaging flap and was really sticky. My blanket was replaced, no questions asked. Also, the product is of really good quality.

"My order was in error and I was trying…"

My order was in error and I was trying to return the product. Customer service has been very helpful.

"Great customer service"

Great customer service when dealing with a package lost in transit. Thank you!

"Able to use Vrbo and feel confident that no one’s watching "

We went to a Vrbo & was able to scan the room & we liked being able to hang the privacy pen on the door knob overnight.

"Oops!"

I accidentally triple my order. I let them know right away and they changed it and refunded me. I am so grateful!! Holly Carter Army Veteran