"Response was very efficient and…"

Response was very efficient and answered my query. Only issue is waiting time, which was approximately 20 minutes.

"Everything was done quickly and without…"

Everything was done quickly and without unnecessary hassle. Thanks for the good work.

"So simple"

So simple, straightforward and quick to amend my policy via live chat! Happy to receive such a quick response and get everything sorted so quickly!

"I spoke to Roy today and he was…"

I spoke to Roy today and he was available to clarify any queries I had.

"Positive Experience "

Person was very polite and professional throughout the call and dealt with my query very effectively.

"Good customer service "

Advisor was very helpful and dealt with my issue effectively

"Very efficient and helpful"

Very efficient and helpful. A refreshing service

"Very helpful"

I spoke to Tom today via the source chat, and he was very helpful. I needed to change my name on my account and he sorted it for me.

"Very friendly and helpful"

Very friendly and helpfull
Easy to talk to also give good advice
Would definitely use again

"Renewal query "

Professional and speedy help on a query.