"Excellent service"

Excellent service provided by the company. Andrew was very helpful when discussing how we would like our blinds and Callum did a great job installing them. Quality is top notch, definitely recommend.

"5 star service and products"

The whole experience with Faradays has been excellent. The measuring was very thorough and all options were explained in detail by Andrew. The quality of the shutters is fantastic and the fitting by Calum is perfect. He is very thorough, cleans up and all furniture was put back before he left. We cannot recommend highly enough

"Excellent service provided throughout the process."

We have recently had a range of blinds fitted by Charles Faraday and are very pleased with every aspect of the work. From our initial contact to the fitting of the blinds everything was done professionally with a friendly manner.
We would most certainly recommend the company to anyone looking to install or replace blinds.

"Faraday is great!"

Faraday is great!

"Delighted"

Our experience has been fantastic. From the start Andrew was patient and clear explaining all our options for plantation type shutters. There was no hard sell and it was very much left to us to decide but also felt we were advised well.
We were phoned to say when shutters were in and a fitting date was arranged. The fitters arrived on time and were wonderful. Polite and hard working. They left our house tidy I didn’t know they had been apart from our beautiful new shutters. We are delighted with our shutters and would whole heartedly recommend Charles Faraday. A fantastic experience.

"Jayne Jukes"

Wow, shutters fitted and we’re absolutely blown away by them; they are fantastic! From start to finish the service and advise has been excellent, the quality of the shutters are outstanding. The installation was also excellent clean and professional We waited 12 weeks, which was the timeframe given to us
Would highly recommend Charles Faraday

"I am a bit late in this review"

I am a bit late in this review, we had our bay window blinds supplied and fitted last October/November (2021) and I was so impressed I vowed to post a great review straight away. However, life got in the way - but here is our 5 star review. They were just fab and worth every penny. I am just about to contact them again to quote for some more

"Well made Beautiful shutters fitted…"

Well made Beautiful shutters fitted with care definitely recommend this company very professional from quote to fitted shutters

"Returning customer after having a…"

Returning customer after having a couple of windows fitted with shutters a year ago, so had to go back for more. Just had the whole of upstairs fitted with shutters. What an amazing experience from start to finish. Fantastic customer service, fitter was very professional and tidy, didnt complain when my puppy ran of with his trainers. Throughly recommend, great value for money.

"Good product, shame about the attitude"

We ordered two made to measure fitted shutters for our barn in October. Immediately after measuring up we paid the 75% non-refundable deposit and were told the shutters would be fitted in 12 weeks. Two weeks later we were told the measurements would have to be done again and there would be a two week delay.
After 12 weeks without a progress report we contacted the company and were told there would be a further delay - why? Covid - of course.
Eventually 22+ weeks after paying the deposit the shutters were fitted and looked quite good. However we noticed one set did not fit the window frame properly and the deficit was replaced with a large bead of dark brown sealant which looked ugly. We informed Charles Faraday within 48 hours and got this reply

"Hello Bob.

After inspecting our work before we left and thanking us as you shook my hand I am surprised you decide now to find something you do not like.

We have to allow for ‘play’ in older properties as they are not perfectly level and plumb. You have the imperfect curve of an arch to add into the mix.

The fit is well within trade tolerances. If it was so bad and obvious you would of mentioned it on the day.

I have no other solution, it is an installation in an old property.

I look forward to receiving the settlement of our invoice by return.

Regards

Andrew

The company claims -"If you're not happy, we are not happy" which is clearly not so.

Be very wary of the huge non-refundable deposit, delays in shipping, measurement inaccuracies, poor communication and pressure to pay the remaining 25% before you have sufficient time to inspect the work.

The shutters are well made in China.