Essential Security

Electronics & Technology
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28 reviews
Overall Rating
Customer Reviews about

Essential Security

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AB

5.00/5.00

"6/5 - recommend for professional and personal IT"

6/5 - have helped me a number of times with personal IT issues and also company ones. Every time good value, thoughtful and helpful!

16/10/2024

BD

5.00/5.00

"A first class company"

Installed new version of my AV product, which told me my HD was about to die…..
Recommended to Ess Sec by an existing client: an excellent recommendation. Provide responsive, excellent service - disk was fine; later installed much-needed bigger disk, providied office suite tailored to my capabilities (not the best), an excellent AV product etc; answered numerous questions; and solved issues as they have arisen. Remote access so they can fix issues quickly via interactive session with me, explaining all in simple terms suited to the client. And they do all this with utter calm and unflappability, which I find very re-assuring. I am no longer in terror of a MS update upsetting something vital to me.
Bravo guys – I wish UK had many more excellent companies like yours.

15/01/2024

MAASS Ltd

5.00/5.00

"Extremely professional"

Extremely professional. Strong work process and attentive customer service. Fast response and follow-through.

06/09/2023

Charles Vickery

5.00/5.00

"Great service"

Great service. Really helpful and communicative. Definitely recommend.

16/05/2023

Veronica Chan

5.00/5.00

"A highly competent and knowledgeable…"

A highly competent and knowledgeable team with diverse capabilities ranging from laptop repairs and rebuilding to all security issues including hacking. Responsive and very reliable.

22/12/2022

Richard

5.00/5.00

"Excellent service"

Excellent service. Dealt with quickly, professionally and efficiently. I would thoroughly recommend.

29/09/2021

JC-J

5.00/5.00

"Great service from the team at…Essential Security"

Great service from the team at Essential Security. My IT issue was not straight forward and they persevered and sorted it, keeping me informed of what was going on all the way through the process.
Thanks guys!

04/05/2021

Mr A Long

5.00/5.00

"Prompt response from Chris and issue…"

Prompt response from Chris and issue resolved.

04/04/2021

steve

5.00/5.00

"Top customer service"

Top customer service. Always pick up the phone as soon as you ring and usually reply to emails within the hour.
Great service

03/03/2021

LRC Secretary

5.00/5.00

"Now use Essential Security for all work and home IT care and follow up"

We use this company at work and I was so impressed I now use them for all my home/family computing needs. They are reliable, completely unflappable and always manage to solve my issues/problems. I would happily recommend to anyone who is not already using them.

11/08/2020
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