"Sky Install"

Len the engineer came from ABS to install SKY into my parents apartment. Great guy, really friendly, really professional and did a fantastic job!

"Unrivalled service for older people"

For older people that need care and attention their service was perfect! Bethany in the office dealt with my mother with compassion and understanding and talked through the forthcoming visit in detail. They installed her new Sky Q box quickly and even ran through a tutorial with her on how to use the new systme. I cannot recommend them enough!

"Appalling"

In December 2024 my 98 year old father-in-law was offerred Sky Q on a totally free basis, which he was happy to accept. He was then contacted by ABS on behalf of Sky who demanded an up front payment of £125 to install the box on the basis that extra wiring was required. When the installation was carried out there was no extra work required and the Sky Q box was simply connected to the existing cable. Requests to Sky and ABS for a refund have met with refusal. This is pretty disgraceful practice in dealing with an elderly Sky customer and this company should be avoided at all costs.

"Great service with a smile."

What a very smooth installation - from the staff at the office who handled everything perfectly - kept me informed throughout and even brought my installation forward. Graham the manager arrived on time and set up my Sky in no time. He even configured the remote controls for me so that I only needed to use the Sky remote control. Also gave me a very handy tip of how to access my recordings.

"Connecting Skyq "

The whole process of connecting my skyq tv was made simple by the knowledgeable owner of the business. He set the whole thing up without any problems.
I would definitely recommend this company

"Sky Installation "

This is a family run business and the staff are extremely courteous and knowledgeable. The ladies in the office were so helpful on the phone and went above and beyond to accommodate my request for Sky installation. The man that arrived was punctual, polite and explained everything to me. Before he arrived I received a text giving me a time that he would arrive and he stuck to that. I would highly recommend this Company both for the courteous staff and for good value for the visit.

"Excellent service"

Excellent service, both from the office and also for Graham the engineer who connected the SkyQ box and mini box in our retirement flat.

"Richard from ABS was excellent"

Richard from ABS was excellent, we have had loads of issues but he came and spent time sorting out all our problems and we now have a working SKY system, He was very efficient and explained how everything works. Would recommend ABS as we were very pleased with the service.

"Great installation"

Because I live with a communal satellite, my new Sky Q-box had to be installed by ABS. They contacted me, made an appointment and kept to the date. Richard installed the equipment effeciently, was pleasant and extremely helpful. It was great talking to people as opposed to the AI systems!

"Installation of Sky Q equipment"

There was some initial confusion between Sky and ABS about fixing a date for the appointment to install the equipment, as it was changed 3 or 4 times but eventually a date was agreed upon.
On the day before the day of the appointment, ABS rang me and said their engineer - Richard - was in the area and could come at 5pm that very day instead of the next day, as he was passing by on his way home - to which we readily agreed. Richard was brilliant. He was quick, efficient, very knowledgeable about the equipment and so helpful, making sure I knew how to use the equipment before he left. The whole exercise took just over half an hour. Finally, having mentioned to him that one of our neighbours also had a future Sky Q installation appointment coming up, he offered to do their installation there and then instead even though it would make him even later going home. Unfortunately, he could not locate their booking and the neighbour was out anyway so he went on his way home.
I would thoroughly recommend ABS and their engineer Richard for any Sky equipment issues but would ask Sky to look into their internal appointment procedures to avoid any confusion over dates in the future.