Stonecrete Direct
Michael Williams
"Professional and friendly"
Stone delivered on time
Kelly Hall
"Brilliant customer service"
Brilliant customer service, got emails about my delivery when to expect it, very helpful company to do business with, I highly recommend and I will be buying again in the future.
Stephen W.
"Very high quality and delivered quickly."
Very high quality and delivered quickly.
Mrs Lawrence
"Very good service"
Very good service, emailed regularly about delivery then telephone calls nearer time. Would recommend
Deborah Willsher
"Easy ordering"
Easy ordering, quick delivery, good product
Prem Nisimo
"Poor delivery service"
I ordered a half circle patio which was due to be delivered yesterday. It arrived at the appointed time. Unfortunately, the driver needed a battery pack to operate the hydraulic jack but didn't have one so the pallet remained on the lorry. The delivery company are yet to contact me to reschedule!! Not impressed with this delivery service and cannot review the product other than to say ordering was easy.
Guy
"Friendly helpful staff"
Friendly helpful staff, delivery took a while (supply issues) but the quality of the product was worth the wait.
Rebecca Brown
"Quality is excellent"
Quality is excellent. Delivery was super speedy. Product looks really good.
Malcolm Reasons
"Superb all round"
The buying experience and customer service from Stonecrete has been superb at every turn. The website is clearly laid out and easy to use and prices are competitive. Once I'd placed the order, I received a call very shortly afterwards from Damon, pointing out that I had ordered stone of two different textures and colours and checking that that was what I'd intended. He suggested I order some samples just to make sure and put the order on hold until I confirmed. Once confirmed, the materials arrived sooner than expected and delivery was arranged and executed smoothly by the courier company.
The whole experience so far has been superb. I cannot recommend them highly enough.
Dave Le Sage
"Excellant experinece"
Decided to change my order at the last minute, and despite it having already been made up, the company was more than prepared to amend and potentially delay delivery. However they managed to keep the original delivery schedule (which was a 2 -day turnaround) and delivered on original schedule - packaging was excellent and delivery to the door. They phoned to check out delivery preferences.
Communications, ordering and invoicing were excellent and the overall experience was laudible
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