"Absolutely the worst customer service…"

Absolutely the worst customer service ever, no package, and I’m out $179, couldn’t get no help from them

"Swerve this lot. "

Wife purchased a sheet as a gift for me. Only wanted to exchange the sheet for a mat but they haven't responded to numerous emails, VMs, etc. Advice would be to swerve this lot based on our experience and all other reviews.

"If I could leave 0 stars I would"

If I could leave 0 stars I would. They never reply to email inquires to cancel orders. Sent 7 emails. No reply on any of them. Product was overpriced. And customer service phone number doesn’t work. 0 stars. I don’t recommend doing business with them. Ever.

"Terrible company to work with"

Terrible company to work with. They don't stand behind their product. Their sheets don't work.

"DO NOT BUY"

DO NOT BUY, THEY TAKE YOUR MONEY AND DO NOT SEND OUT THE PRODUCT. scam alert.

"Scammed again ?"

Placed an order about a week ago. They already charged my credit card with $170. Shipping status is „ready to ship“ since a week and nothing changed yet since. Sent an email with estimated shipping date ?! Haven’t heard anything back yet.
Guess I got scammed again !

"Zenlife UK ,will not give me a refund,they won’t supply return address …Fake untrustable .. "

I’ve been waiting weeks for my half grounding sheet,costing £82. like all who have experienced purchasing from this company,after several emails with non responses ,if it arrives im sending it right back…I shall be contacting my bank..
Zenlife uk ..you have a lot to answer for ..

"Well I see Zen life likes to post on…"

Well I see Zen life likes to post on here that all these reviews are " fake news" I assure you I am a legit customer and these reviews have been spot on , It all sounds great until they have your credit card number , I even paid extra for expedited shipping and insurance , I did receive confirmation of my order but when emailed and called for tracking info I received a message on the phone and no reply to my emails. Makes me regret chosing them over all the other available sources for grounding sheets .

"Sheets didn't work (I tested with a…"

Sheets didn't work (I tested with a multimeter). They refused to take them back, kept ignoring me until I initiated a chargeback but even then they say they won't take them back because the package was opened!

"I have not got my item till now"

I have not got my item till now. It was ordered on 10/10/2024. The only correspondence I got from them so far is the receipt. I have emailed them 3 times with no response. Yet they sent me an email to review their product. I am awaiting their response to their so called review I did before taking a legal step.