Sofa Empire UK

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44 reviews
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Sofa Empire UK

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Emily Clarke

5.00/5.00

"Amazing quality and service"

Amazing quality and service! Bought a sofa from Sofa Empire UK, and it exceeded my expectations. Comfortable, stylish, and reasonably priced. The delivery was smooth and on time. Highly recommended

11/02/2025

Linda Saunders

5.00/5.00

"Great experience "

Fast delivery lovely sofa two great drivers chatting couldn’t have been more helpful many thanks

08/02/2025

Consumer

5.00/5.00

"Ordered the 3+2 layla with extra…"

Ordered the 3+2 layla with extra cushions..Great customer service provided ..fast delivery..the delivery drivers were extremely helpful 1000% recommended

06/02/2025

Sarah

5.00/5.00

"Thank you sofa empire for the amazing…"

Thank you sofa empire for the amazing service provided , sofa is amazing quality...delivery drivers were very helpful aswel

06/02/2025

Hugh Bissell

5.00/5.00

"At first I worried is it legit"

At first I worried is it legit, i ordered and it was delivered within a week, this is now 2 weeks later and corner unit looks good, feels more solid than my last one which I bought from house of Fraser, im really happy with it i bought scatter back version, i am going to go visit company and see what it would cost for full back cushions so i can mix it up, yes im very happy and would recomend, a third of the price of my last one and stronger

19/12/2024

Charlotte

5.00/5.00

"Great service and lovely sofa"

Great service from start to finish (was less then a week from ordering to delivery) delivery men were lovely guys and very honest as I over paid by mistake and they told me straight away. Not only did they carry up 2 flights of stairs they assembled and took the rubbish away. I absolutely love my new sofa great quality and price.

24/11/2024

Annette mcauley

5.00/5.00

"Highly recommend "

Highly recommend

Im always a bit iffy buying from companies on Facebook but these guys have been amazing since 1st point of contact. So helpful back and forward with messages helping me pick my sofa.
Never once pushed for the sale. I spoke with them about a month ago then put myself off because it's on Facebook, not once did they contact me pushing for the sale. I then contacted them again.
Ordered my sofa on Saturday and had it the following Friday.
Paid a small deposit and the rest in cash on delivery.
Sofa is absolutely beautiful and fits perfectly.
The delivery guys we lovely too. They confirmed a delivery slot the day before and then called me whe they were 15mins away.
Would highly recommend and would definitely use again.

15/11/2024

Natalie

5.00/5.00

"Milano Footstool"

Absolutely fantastic service from the first message, to delivery.
It’s is beautifully made and just what I was expecting.
Thank you so much xx

13/11/2024

Consumer

5.00/5.00

"Perfect sofa!"

Perfect sofa!! i was so worried ordering as i was scammed in the past from another sofa place, my friend recommended here so i thought why not!!! i am very impressed with my sofa, its such a beautiful sofa and amazing quality! im really really happy with it, i had a corner sofa with a chair and extra cushions! thank you!

13/11/2024

Lisa

1.00/5.00

"❌AVOID!!!! ❌"

This is a review for sofa empire ltd on Facebook. I bought my second sofa from them 3 months ago. There was an issue with the ordering of material so delivery was delayed which was fine. I got my sofa and was happy with it until I noticed the foot was broken so contacted them and they sent another one out. 3 months down the line my sofa is an absolute mess! The material they have used is NOT chenille, it has went all furry and bobbly, it’s ripped in the corner and has no fire safety labels on it!! I contacted them on Facebook asking if someone could contact me regarding this and if there is a warranty on the sofas and I’ve been blocked! I have no way to contact them now so have no choice but to go to trading standards. Found it a bit suspicious that they took photos of my drivers licence when they delivered the sofa also! I bought this on finance they have got their money and this is why they have now blocked me!
The sofa should not be fraying like this after 3 months. If I don’t get contacted within 7 days I am going to trading standards to get them to sort this out!!!
My advice to anyone is to stay away from them! If anything goes wrong you will not get a reply only blocked from them!! Disgusting way to treat customers!!

08/11/2024
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