Sofa Empire UK

Home & Garden
badge Company profile claimed
44 reviews
Overall Rating
Customer Reviews about

Sofa Empire UK

Write a review about sofaempireuk.co.uk
Show Reviews

Nicola Wyke

2.00/5.00

"Absolute rubbish company delivered half…"

Absolute rubbish company delivered half off my sofa on weds advised the rest would come yesterday nobody turned up for them to text at 10pm last night asking to deliver at 5am this morning , delivery men have bad manners never would I use this company again and Monday morning il seek legal action

26/10/2024

Krystal Collinsmi

5.00/5.00

"Fast free delivery"

Fast free delivery. Quality sofa and amazing value for money. The delivery driver informed me an hour before my sofa arrived, they were polite and professional. Definitely would recommend.

10/08/2024

Leah Adams

5.00/5.00

"Beautiful sofa "

Easy ordering, lots of colours to choose from.

I was let down by another company but sofa empire promised they could do a certain date for Me and they kept to their promise. They sent a time slot and then a further call when they was half hour away. The delivery drivers carried it in for us too.

Thanks!

08/08/2024

Jenna Rossji

5.00/5.00

"just had a 2/3 seater sofa delivered…"

just had a 2/3 seater sofa delivered this morning it's lovely with footstool my mam is over the moon thank you highly recommend yous also.

07/08/2024

Holly

5.00/5.00

"Made up with my new sofa!!! 😃"

Absolutely made up with my new sofa from you. It was delivered in two days and it’s just perfect for my living room. Communication was fantastic and service I truly couldn’t fault. Thank you so much 😍 xx

31/07/2024

Albert Lovell

5.00/5.00

"Great sofa great company"

Recently we purchased a sofa from sofa empire via Facebook. Having sent a few messages trying to decide type of corner sofa and colour these guys were really quick to respond and helpful in deciding.

A small deposit was paid and delivery date selected. However a couple of days later we recieved a phone call to state that due to material not arriving they had to push back our del very by 4days. The gentleman on the phone was really apologetic and arranged a new date.

On the say of delivery I recieved a phone call 15mins before arriving. Both delivery men carried it in the living room and helped to remove the plastic before helping slot the sofa together.

Both were polite and helpful.

Overall experience the team are very helpful and quick to respond to any questions.

Even with the delay they were very quick to contact us to state the issue and next delivery date.

We are really happy with our sofa and would 100% recommend this company to friends and family

25/07/2024

H K

1.00/5.00

"AVOID"

Overall, I do not recommend this company. Whilst they may offer fast delivery; the quality of their sofa’s are terrible. They come misaligned and take months to try and rectify. They are very slow are responding and fail to address the issues. They have sent a replacement part but still has issues due to the poor manufacturing quality control. Once they leave all of their rubbish behind in the middle of the driveway.

Avoid at all costs. I have now commenced legal action to recover my money.

14/07/2024

Zoey Payne

5.00/5.00

"Gorgeous Sofa with Affordable Prices!!"

Ordered a sofa from here on the wednesday night, i had the delivery by saturday morning at 9am. The two delivery guys were very helpful as got the sofa indoors for myself and made sure colour and style was correct. The service and communication is amazing! The sofa itself is gorgeous!! Would 100% recommend and use again.

13/07/2024

Jodie Piper

5.00/5.00

"Amazing service"

Amazing service, ordered on a Wednesdays and it was delivered the Friday! I raised concerns about where I live and the size of the front door but nothing was an issue for the delivery men, they were very polite and manage to get the sofa in without any damage

30/06/2024

Heidi Martin

1.00/5.00

"Avoid avoid avoid"

Avoid avoid avoid

Paid a deposit and was promised a sofa to be delivered on 2nd June.. delivery was then bought forward to 1st June between 5 and 9. No sign of sofa.. was then told 10.30 and when I said that’s too late was sworn at and I have screen shots of this.
They now have my money and I have no sofa so will have to contact bank or police to get my money back. Fraudsters

01/06/2024
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved