"Excellent 5 star service"

Excellent 5 star service
Friendly & helpful staff
Regular progress report updates
Work hard to increase viewings
Competitive charges
Would use again and recommend to others

"An Estate Agent that you can trust!"

We bought our house through House Revolution, they were absolutely fantastic, always helpful, answered any questions & concerns, always rang back when promised unlike other estate agents.would definitely recommend them & if we were ever to sell our property they would be the only estate agents that we would trust!

"House Revolution Norwich"

This is an amazing Company if you are buying a hous
My husband and I have been so impressed with every aspect of House Revolution's business
A) Our first encounter with Sophie, I think that was her name, at the house we were selling, was positive, upbeat and she clearly had superb knowledge of the market and in particular the potential sales value of our house. She valued it almost a £100,000 above that given to us by TW Gaze, who had been letting the house for us over the previous 2years. She was confident that the price was achievable and a quick sale likely given the area and client knowledge. We thought the value was much nearer that suggested by TW Gaze, although maybe a bit ambitious, but went ahead with her suggestion.
B) The property was immediately photographed and on the market within 24-48hrs with potential clients contacted by House Revolution. The photographs were excellent and full use of sunlight and angles of photographs showing the house and garden in its glory.
C) you had clients viewing and making offers within days, with Jacob showing those first clients the house
D) Jacob soon had a client offering very close to the price we hoped for and nurtured him and assessed his financial credentials, assuring us that this was a genuine client who wanted a quick purchase
E) Jacob emailed and phoned us virtually daily to keep us updated until he went on holiday and colleagues Mark and another gentleman took over and ensured we had regular communications between us and the buyer.
F) on his return, Jacob ensured that all parties involved, including both sets of solicitors were kept up to date and the sale went through within days.

I am so impressed with the company, with their knowledge of the market, their clients and their incredible professionalism in looking after all parties involved
I am particularly impressed with Jacob and Sophie. Jacob answered every phone call after just one ring! I mean that literally that he answered immediately so you knew how alert he was to incoming calls and his attention was on successful business relationships. I can't tell you how impressed I am and then when I met him and realised how young he was, I was absolutely delighted. He is quiet, calm, polite, attentive and knowledgable and all without any whiff of pushy salesmanship. He is a true salesman without even trying.
Sophie has knowledge and a real sense of the value of a property without being over ambitious but knowing the market. A really professional lady. I do hope I have the correct name!
Thank you so much everyone.
Please use my email in any way you wish to help endorse your services
Kind regards
Margaret Stone

"Happy customers"

We used House Revolution to sell our terraced house, and the team were very friendly, positive and professional with us at all times (occasionally leaning towards over-eager, perhaps).

We appreciated the knowledgeable advice and time given to us during the initial visit to provide a quote, and once we engaged them they were very proactive at marketing our house - most importantly, doing a great job at creating a buzz about it which helped us to achieve offers well above the original valuation / asking price. This was a big tick for us, though in the process prospective buyers were given quite little time / individual attention to view the house (which would have been a negative if we'd been buyers, as we like to take our time and ask lots of annoying questions!).

We had a mix of accompanied and unaccompanied viewings, but junior staff would benefit from further training / support in developing their sales pitch. We would have appreciated better online functionality during the sales process as well (so we could get an up-to-date overview of viewings, offers etc outside of office hours), however it was made clear to us at initial quotation stage that this was in the process of being upgraded, so I feel staff were doing the best with the systems they had at the time.

After-sales support was decent, with pretty good following up and timely updates, although negotiating exchange and completion dates was a frustrating process and we did end up having to drive this ourselves (communicating directly with some of the other people in the chain) in order to make it happen at a time that worked for everyone.

Overall, HR achieved a very positive result for us and provided a high level of customer service, for a price slightly lower than their traditional high street competitors. So although they might have a few points to improve on, we were happy and would recommend / use them again.

"Most superb service I have ever experienced in my life"

From initial visit amazing service. These guys understand selling, they listen to the customer! From day one had lots of viewings, every one informed by a telephone call and then email....WITHOUT FAIL! Had four buyers drop out..own sales fell through, left her husband, And more but this amazing team got it straight back on and got me a sale, lots of good advice.
BEST PRICE too, I cannot recommend them highly enough. I recommend them to everybody and will never sell or buy again through a y odd but them. Thank you House Revolution.

"Exceptional Customer Care! Highly recommended"

House Revolution absolutely exceeded all expectations during the sale of my property. Their professionalism , dedication and customer care was second to none in all aspects of our engagement throughout this process.
I would use their services again without hesitation and would highly recommend to anyone wishing to sell their property. It will be the best decision you will make!
A big heartfelt thank you to Chris, Debbie and rest of the Team.

"Think you know Estate Agents? Think again"

Brilliant service received from the team. All were very helpful each time I rang and knowledgeable. Excellent communication. If I was told something would be done it was. Couldn't have asked for a better service. Highly recommended.

"EXCEPTIONAL OUTSTANDING SERVICE!!!"

Having had prolonged dealings this year with House Revolution, I have nothing but praise and admiration for the service and attention to detail I have been given. This agent is definitely the best I have ever had dealings with, going the extra mile on every issue. The office staff have shown such excellent understanding of complex matters and have eased my sale along when critical issues have arisen with solicitors or other third parties. If you need a house agent go no further than House Revolutions Norwich, they are simply streets ahead of the all the others.

"Excellent, professional service from friendly, sensitive staff."

Many thanks Debbie, Dawn and Chris for being so approachable, friendly and easy to work with. You gave very sensible advice to us and dealt very professionally when the sale hit a difficult patch. You provided very good value for money and we would thoroughly recommend House Revolution to anyone in Norwich who is thinking of selling their property.

"House Revolution - Excellent service, Excellent value for money"

Chris, Dawn and Debbie provided excellent support all the way through, offering sage advice when required and ensuring that the whole house sale process was as stress-free as possible. Couldn't recommend House Revolution more highly. Why more people aren't using them I can't think!