"Great service, great products."

I have worked with BFM-Europe for many years and always found their sales team and area rep (Clinton) to be very helpful and technical help is always on hand should you need it.

"Dealt with BFM for years and mostly…"

Dealt with BFM for years and mostly dealt with Lee the area manager. Always been great and really helpful!

"Brilliant company"

Brilliant company, so many great Gas fires & Stoves & Electric fires and fireplaces to choose from. Also multi fuel Stoves.
Excellent Web page to view also vidios to watch to help you choose you desired purchase.
Help from technical department great.

"A great company to deal with"

A great company to deal with! A wide range of good quality products! From gas fires and electric fires to stoves - they have a great selection to choose from! A really efficient team of staff also makes them a great company to deal with! I can’t recommend this company and there products enough! Keep up the good work!

"Portway Luxima Gas Stove"

My husband and I recently bought the Portway Luxima gas stove.
We are very happy with it and look forward to using it.

"No aftersales or technical help"

No aftersales or technical help
Just two words " replace everything "
I did do and still not working.
Ah reorder all parts and try again
Can I send the parts back
Yes
We enclose a returns form with all parts we supply , incase they don't work ..

"Very good company to deal with"

Just had gas fire fitted,great company to deal with and very efficient.
Would definitely recommend after my experience.
Passion gas fire fitted.

"Very good company….very helpful reps…"

Very good company….very helpful reps and fantastic product range 🔥

"Been dealing with BFM for the last 15…"

Been dealing with BFM for the last 15 years, always on hand to give advice and technical information when needed.
Any issues that occur are usually dealt with within a couple of days if not sooner.
new products always coming through.
highly recommend.

"Showroom visit"

Exceptional showroom providing a brilliant choice of electric, gas and wood fires. Met with superb staff who are knowledgeable and extremely helpful. Would definitely recommend BFM to anyone looking for a new fireplace.