"I bought a Superkop and am ecstatic!"

I bought a Superkop from a distributor in the United States and the optional wall mount and naked portafilter.

The Superkop is a piece of art and a real statement piece for the home that makes fantastic espresso. I had an issue with one of the metal components right out of the box that caused an installation issue. I emailed customer support and received an immediate response along with a resolution in less than a week (I had a replacement part shipped and everything worked afterwards).

Two weeks into making espresso on the superkop and extremely excited to wake up each morning to pull some shots. Getting decaf so I can pull more during evenings 😁. I will say that there is a bit of a learning curve involved. I'm finding that the speed of your lever pulls will impact the quality of your shot (slower seems to work better for me).

"Superkop niet alleen mooi design"

Ik heb de Superkop nu een paar maanden in mijn bezit en ben hier zeer blij mee! Heb nu de juiste koffie en instellingen gevonden en maak er heerlijke espresso's mee. Het is een feest

"The Superkop is a winner"

The Superkop is a winner! Stylish design, easy to use, and delivers a great espresso. Perfect for home baristas!

"Very happy with Superkop and people behind"

I am very happy with my Superkop. It is a very robust installation, that simply serves its purpuse, i.e. produce an excellent espresso and don’t brake.

The customer support is very friendly and quick. They even responded to me on saturday evening.

"Superb Superkop customer experience…"

The Superkop is a great espresso machine. I highly recommend it. It is solidly built, very easy to use. The Superkop makes a wonderful cup of espresso, and it looks really cool too!

Trying it with pre-ground espresso beans, I found that I had vastly superior results when I switched to freshly ground beans. It took a little experimentation to find the proper grind size (using a Kinu Phoenix), but once I figured that out I could not be any happier with the results.

The customer service from Superkop is also superb. Klaas was quick to respond and was very helpful, going above and beyond in dealing with what I thought was a very minor issue. It is rare to find a company that actually cares about its customers like Superkop does.

"I love the Superkop, at home and on the go."

I love the Superkop and use it at home and in my campervan on the go when we travel. My previous expensive, high maintenance espressomachine made space for this beauty in bright red. Love it in every way possible.

"Great customer service"

Great customer service! Easy to contact, quick to respond, issue solved. Awesome. Thanks!

"Good espresso maker with some minor flaws"

The superkop makes great espresso, looks nice, and I'm hoping the design will hold up for a long time.
Upon purchasing, I almost immediately had to redo the varnish on the wood and raise the height a bit with washers; the company suggested these fixes for the humid environment that was causing mold and said that future models may have them already. Disappointing to have to do that. Otherwise it's a great experience and making really quality espresso. Dailing in is a bit weird because there is no time component, the espresso just flows as fast as you pull the lever. So dailing in is just a bit of a guessing game. But again, the output has been great, and it's fun.

"Ik heb de Superkop nu ruim een jaar in…"

Ik heb de Superkop nu ruim een jaar in gebruik en ben heel erg tevreden over het apparaat. Als gevolg van elektrolyse liet alleen de rode coating los. Na melding ontving ik een nieuw exemplaar, die ik zojuist geleverd kreeg. Fijn product van een fijn bedrijf is bijzondere combi.

"Experience time: 3 months"

Now a few months in the house. Took a bit more time to test, but the result is there. Nice crema (also due to the quality of the bean) and I bought the Essy Naked portafilter to get a bit more crema + the espresso is just a bit warmer.
Preheating the cup with hot water is recommended, but preheating the water reservoir on the portafilter is not necessary in my opinion. I still play with the flow time. Approx. 5 seconds with the lever, x6 of course.
Satisfied with this device. Despite it being a bit big on the counter, you are not dependent on electricity, heating time and the material is very solid and of high quality.
I do not use 1 cups. Changed the container once, but I did not like that because the container could no longer be properly secured and falls out when knocking in the knockbox.