"Order did not arrive on the day and…"

Order did not arrive on the day and they do not answer the phone

"Had lovely service from Nova Blooms"

Had lovely service from Nova Blooms! Nothing like the low quality found in many supermarkets.

Really fast delivery, the plant is beautiful and it was really carefully packaged.

"Beautiful blooms"

Beautiful blooms! The orchid was well packaged and intact.
They last better than most flowers Recommend for yourself or as gifts

"The flower bouquets from this store are…"

The flower bouquets from this store are pure elegance. The colors, freshness, and fragrance make them a delightful gift for any occasion💐💐💐.

"Orchid Longevity"

The blooming cycle of my gifted orchid was short because the flowers started to die at the four-week post-arrival date.
My first email to Nova was never actioned. Nova's generic response to my second mail was "On average orchids flower for 6-10 weeks and then die away". My orchid had not reached that stage therefore the flowers should not have started to die. Previously sent orchids lasted well into the New Year when gifted to me in mid-September.. My third email has been ignored.
Nova's Customer service needs improvement and their phone lines need to work.
Other orchid suppliers are available in the UK - LOVE ORCHIDS have always been a firm favourite of my overseas gifter.
On the plus side, the orchid was delivered well packaged, and on my birthday.

"Infested with bugs"

Late delivery for the orchids to then arrive infested with bugs.

"I was pleasantly surprised by the fast…"

I was pleasantly surprised by the fast delivery service of these flower delivery, and the arrangement was absolutely stunning. The flowers were fresh and vibrant, making it a perfect gift that exceeded my expectations.

"The flowers I received from this store…"

The flowers I received from this store were absolutely stunning! The arrangement was unique and the blooms were delivered fresh, making for a truly special and memorable gift.

"I'm still waiting for a reply as to why…"

I'm still waiting for a reply as to why you changed the house number on my order so it was delivered next door. Not only that, they put the flowers in the bin. It was pure chance they were found. I still have the original confirmation email which states the correct house number. This time it's not entirely the fault of Yodel although why they put them in a bin is beyond me.

"A repeat Happy Customer"

I have ordered from Nova Blooms several times for family and for myself. The cut Orchids and cut Hydrangea orders I have bought just took my breath away. The Hydrangeas I ordered this week are simply beautiful and put a smile on my face. The deliveries are always well packaged and I will continue to be a repeat customer!