Royal London Ireland
David O'Reilly
"Always so easy to contact to get…"
Always so easy to contact to get support and always a first call resolution.
A.K
"Won't give me access to my account"
Won't give me access to my account
Michelle Macken
"Very helpful customer service :)"
Very helpful customer service :)
Marlon
"The call and queries we’re handled well…"
The call and queries we’re handled well and be able to come up with a solution
Ivan
"Good and quick support."
Good and quick support.
Rebecca
"Over the phone help "
Great help with having to sort out my life insurance couldn’t have had a better call
Sarah
"Efficient service!"
Your team member Declan Kidd was extremely courteous and helpful
Ginta
"Excellent service "
Fast response on my request
Brain Fitzgerald
"Positive attitude "
Anytime I have a need to call I'm answered very quickly and I have always had a positive experience with the customer care team most recently it was a lad called Declan and he was helpful and down to earth cheers Declan 👍
Seán
"Customer Service"
Top class customer service. I made an by phone re my life assurance policy. The phone was answered very promptly (by a human!) and my query was dealt with in a very efficient and professional manner.
It's rare for me to give a positive review of a financial services company as most of my experiences have been at best barely adequate.
But in this case, the customer service experience was absolutely top class.
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