"Premium "

Polite explained everything well

"Loraine was very polite and very…"

Loraine was very polite and very helpful I would have no problem recommending royal London Ireland insurance to people in the future

"Pleasant approach to handling my…"

Pleasant approach to handling my enquiry.

"Very helpful and extremely informative"

Very helpful and extremely informative

"Straight forward good communication"

Straight forward good communication

"Happy Customer"

Luckily, I only had to deal with the Royal London a couple of times over the last 4 years. Both times, my query was dealt with in minutes. Great customer service

"Excellent customer service "

Excellent customer service, very friendly, professional

"Quick and polite"

The person I spoke to dealt with my issue quickly and politely

"The girl I dealt with on the phone"

The girl I dealt with on the phone, Matea I think her name was, was extremely helpful. She answered all my questions in plain language that I could understand.

"Got information I needed on reducing my…"

Got information I needed on reducing my premium. Representative was very informative.