"Poor attitude from your customer service whoever he is, did not give a name. But he refused to refund product that I purchased. Eventhough the return policy says, the a product can be returned if not"

Poor attitude from your customer service
whoever he is, did not give a name. But he refused to refund product that I purchased. Eventhough the return policy says, the a product can be returned if not what expected.

"best k cup company"

great and fast service!
my wife loved the free samples too

"Invoice with Staples logo in shipping…"

Invoice with Staples logo in shipping box stated $16.49, my credit card charge was $17.99. Whats up with that.

"A confirmation email and tracking…"

A confirmation email and tracking information were never sent to me, which was very frustrating, since my order was being sent to a different address as a gift

"Everything was fine received in good…"

Everything was fine received in good order and received on a timely basis pleasure doing business with you guys

"First time ordering drom this site"

First time ordering drom this site. Easy to order, great price and mailed in a timely manner. The only thing I woukd have liked was an email saying it was mailed. But that might be because I didn't create an account. I will create an account and order again.

"I was charged twice and got my refund…"

I was charged twice and got my refund within 2 days.

"Fast excellent service"

Fast excellent service. I was hesitant so I only ordered one item but will definitely order again.

"Fast shipping"

Fast shipping! Well packaged

"My Cafe Escapes Order"

I recently ordered Cafe Escapes, Chai Latte, from your company. I quickly received an order confirmation and then another saying my order was processed, but no information about shipping. The next day, I called and spoke to Jake. He was very friendly and helpful and assured me that my order would soon be on its way. Jake is a perfect person to be a customer service representative! He was very much appreciated.

To finish my review, the order came the very next day! Excellent!

Thank you!